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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

PayPlan Professionalism

5
Payplan were the epitome of professionalism from start to finish. They are completely non-judgmental in their dealings, and made me feel valued, despite the difficult circumstances, I was experiencing. They were kind and measured, whilst remaining focussed on my situation. Their knowledge and experience was self-evident, and I would totally recommend anyone facing financial difficulties, to contact them, for reassurance and a path to an acceptable resolution, and for peace of mind,which is a very important factor to consider. Reviewed on: 10th August 2021

Absolutely amazing charity!

5
Payplan really do help you get your life back on plan. I am honestly forever in your debt. They give the best advise, and always reply quickly when you need a query looking in to! I honestly cannot thank payplan enough for arranging a DMP, and although my credit score is affected by being on it; it has helped me to get my life back on track again. Instead of being overwhelmed with payments I was struggling to keep up with. Thanks again Payplan! Top marks all round! Reviewed on: 10th August 2021

Life saver

5
Payplan have been amazing and always respond quickly to any contact I have with them. They have literally saved me and helped me to manage my debts and see a way forward where beforehand I saw no way forward Thanks for being so helpful ☺ Reviewed on: 10th August 2021

Friendly, Caring & Understanding

5
From the first moment I called PayPlan they were fantastic at reassuring, helping me understand and most importantly learn how to manage my money and prevent going back into the situation we found ourselves! Always a friendly customer service team! Reviewed on: 10th August 2021

Great service

5
They where very helpful and took away a lot of stress. I am very grateful for their service which allowed me to sleep peacefully at night. I hope that get the opportunity to help as much people as possible as they have helped me. What a fantastic service they provide. Reviewed on: 10th August 2021

excellent

5
i could not see me being here now to vote for this had it not been for payplan and there staff who are so understanding. thank you all for all your hard work Reviewed on: 10th August 2021

Top Team

5
Very easy to deal with when trying to sort your personal finances out. Reviewed on: 10th August 2021

Amazing

5
PayPlan have been such a relief for me. & my debt worries. The process was so easy to set up and I was reassured and not made to feel bad for getting myself into the situation. Than you Reviewed on: 10th August 2021

Great company

5
Great company, made entering iva less stressful Reviewed on: 10th August 2021

Help

5
A big help for peace of mind and live happy again. Reviewed on: 10th August 2021

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