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PayPlan: Debt solutions reviews

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4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Very friendly.

5
Very friendly. And understandable to my situation. Reviewed on: 16th May 2024
Jason Mccready's avatar
Jason Mccready

The team are very understanding and not judgemental...

5
The team are very understanding and not judgemental at all when setting up a debt plan . Reviewed on: 16th May 2024
Edwina Jackson's avatar
Edwina Jackson

Best decision I have made

5
At a hard time in my life having a high amount of debt going out and being pregnant. I knew I needed additional support from the start payplan have been amazing! Explaining all process answering any questions and supportive when you would receive letters you are unsure about. The app makes it so easy to pay and the breakdown of what you owe affordable to clear your debt in a positive way. Honestly best decision I made for myself contacting PayPan. Reviewed on: 16th May 2024
Claire s's avatar
Claire s

I have never had any problems with PayPlan and once...

5
I have never had any problems with PayPlan and once it’s in place it is managed very welll Reviewed on: 16th May 2024
Candice K's avatar
Candice K

I was just about to be in a bad place with my debts...

5
I was just about to be in a bad place with my debts so I reached out to Payplan and they set me on the straight and narrow. Their wonderful team helped me get a repayment plan that suited me and now I’m 3 months away from completion! Reviewed on: 16th May 2024
Miles G's avatar
Miles G

Get help with your debts

5
Excellent help with money problems always ready to listen without making you feel inadequate with money affairs Reviewed on: 16th May 2024
June Walket's avatar
June Walket

I was in a bad place financially and saw no way out...

5
I was in a bad place financially and saw no way out but PayPlan helped me massively and managed to get me on the path to clearing my debts and for that definitely improved my mental health and eased my stress. Reviewed on: 16th May 2024
Liam Tomkins's avatar
Liam Tomkins

Put all my finances into order

5
Very friendly and most helpful staff who put your mind at ease when you are at your most vulnerable Reviewed on: 16th May 2024
Anne w's avatar
Anne w

Helpful and Friendly

5
They have been so helpful to our family, we are on track now with our finances. Reviewed on: 16th May 2024
Janel D's avatar
Janel D

Excellent customer care service and best quick help...

5
Excellent customer care service and best quick help for everyone regarding sex, disability or race. The service is quicker. Reviewed on: 16th May 2024
Daud K's avatar
Daud K

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