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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
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0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

The Best Thing I Ever Did

5
Helped so much A Life Saver So Easy To Understand Reviewed on: 10th August 2021

So helpful got me back on track

5
Helped me sort my debts out so I could start to live again without worry Reviewed on: 10th August 2021

Payplan saved my marriage and prevented us from being homeless

5
From day 1 payplan have been wonderful to me and my needs. They have explained everything in simplistic terms and helped me every step of the way. I honestly couldn’t see a way out but payplan got me through it. Yes it’s required big changes but they are realistic and have kept my family together. Reviewed on: 10th August 2021

Great people

5
Easy people to work with . Make things easy to understand Reviewed on: 10th August 2021

Top level of help and amazing service

5
I was helped when needed and good advice was given. Help and support is outstanding Reviewed on: 10th August 2021

Fantastic

5
Customer service is second to none. They discuss Eve with you and explain every step of debt recovery. Can’t thank Payplan enough Reviewed on: 10th August 2021

Knowledgable and supportive

5
Payplan were open and clear from the start, not making us feel like failures but rather giving us the information we needed with clear options and from that point the tools we need to better manage our finances. They have been supportive and understanding keeping all new information clear and answering all our questions as we process with our debt solution. They have helped us gain the skills we needed to balance our finances so we can provide for our young family Reviewed on: 10th August 2021

Excellent

5
Payplan have been fantastic. I cannot thank them enough for their help. I was very anxious when I first contacted Payplan but they put me at ease straight away. They are so friendly and professional and not judgemental at all. I would recommend Payplan to anyone that is struggling and needs help. I only wish I had done it sooner. Their communication is brilliant, they reply to messages and emails quickly. They really are great! Thank you Payplan. Reviewed on: 10th August 2021

Excellent service!

5
The staff are friendly and caring and they always resolve your issues promptly. Reviewed on: 10th August 2021

Easy and Straightforward

5
Straight forward help to get you out of debt. Reviewed on: 10th August 2021

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