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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Helpful

5
Have benefitted for years with their help and advice, always improving communication and help available. Reviewed on: 10th August 2021
Andrew Downie's avatar
Andrew Downie

Help when I needed it MOST

5
I was directed to PayPlan, by a dearly departed work colleague. We both worked at Royal Mail, and in chat he put me onto PayPlan. I was in dire straights with my finance at the time, had a young family and a new home, but could not keep up with past commitments...They did all the hard work for and with me, made a stressful time, oh so much easier. More catastrophe was put upon our family, it was split, and I became a single dad, and more debt piled up as I could not keep up with our rising rent costs...PayPlan, came to my rescue again!...I have recommended them to dozens of friends and colleagues along the way since...Bravo PayPlan, and thank you once again...x Reviewed on: 10th August 2021
Paul Newman's avatar
Paul Newman

Amazing

5
I had got myself into a financial situation and somebody recommended Payplan to me. I'm nearly Debt free now ! It's an amazing service and it's free. Reviewed on: 10th August 2021
Carla kelly's avatar
Carla kelly

Got my life back on track

5
Great for getting things back into place. Only problem I had was there’s no real end date, if you miss payments ( hard to get used to over the first 6 months ) they get added on at the end, also they may or may not add another year on the end of the already extended term if you own your own house. But apart from that the monthly payment is a lot more manageable than the debt itself Reviewed on: 10th August 2021
Stuart Anthony Brickley's avatar
Stuart Anthony Brickley

Driven and keen team

5
Very keen team and supportive . They will surely manage to get all the lenders to agree to the plan. Reviewed on: 10th August 2021
Alessandro Izzo's avatar
Alessandro Izzo

Outstanding company

5
Outstanding understanding helpful and so easy. Reviewed on: 10th August 2021
Clair Trelease-Hindmarch's avatar
Clair Trelease-Hindmarch

easy process

5
The stress of being in debt can be consuming but the process Payplan offer is effortless and brings everything in to perspective. Reviewed on: 10th August 2021
Chris's avatar
Chris

Saved my sanity!

5
My experience of PayPlan are that they are efficient and knowledgeable but also extremely compassionate. Where else in the UK would you get this combination? I’ve always felt I’m not just a number with them. Their hard work and excellent advice has contributed towards my retirement being lived in peace, not poverty. Thankyou! 64 year old woman Reviewed on: 10th August 2021
Jean Elizabeth Muscroft's avatar
Jean Elizabeth Muscroft

A fantastic service

5
Pay plan have helped us to get out of debt. They are am very helpful and friendly service who have helped us every step of the way in very difficult circumstances. Reviewed on: 10th August 2021
Sonia Heale's avatar
Sonia Heale

Straightforward, easy to deal with

4
I have been with Payplan for 3 years now, the advisors have always been helpful and quickly responded to my queries or questions. Reviewed on: 10th August 2021
MissMaria85 's avatar
MissMaria85

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