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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

A stress free way to clear my debts.

5
A stress free way to clear my debts. Excellent customer service when required. Sorted all communication with my debtors to keep the interest at bay. I found it very easy for a smaller monthly payment over a set period of time to retake control of my finances. Reviewed on: 16th May 2024

PayPlan are always there when you need help with som...

5
PayPlan are always there when you need help with something, customer service is rapid and make you feel at ease Reviewed on: 16th May 2024

I had absolute anxiety about my money problems, I wa...

5
I had absolute anxiety about my money problems, I was constantly stressed about what to do next and how I was gonna get help. I then reached out to PayPlan who have been so amazing, they managed my debts and I cannot believe how much progress I’ve made in a year. I can’t wait to get out of debt and would recommend them to any of my friends who were struggling. Reviewed on: 16th May 2024

Helpful, never judgemental - always on hand to resol...

5
Helpful, never judgemental - always on hand to resolve any issues I may have. The team are great at helping me manage my budget and repayments. Reviewed on: 16th May 2024

Always get a fast response to a message and eager to...

5
Always get a fast response to a message and eager to help Reviewed on: 16th May 2024

Fantastic service

5
Pay plan have really helped with my debts over the years and have been really supportive Reviewed on: 16th May 2024

Payplan, the fifth emergency service.

5
Consistently excellent. Very polite and very professional. Protecting me from interest rates was key to tackling my debt situation. They gave me hope in a hopeless situation. It has taken fifteen years but in a couple more years I will be debt free. I avoided bankruptcy thanks to Payplan and did not lose my home. Payplan knows how paying my debts is important to me for my own sense of self worth. I would definitely consider them the fifth emergency service after fire, ambulance, police and the AA. Payplan does exactly what it says on the tin. Reviewed on: 16th May 2024

Payplan have really helped me get my finances in ord...

5
Payplan have really helped me get my finances in order after falling into quite a large debt, they are always helpful when I ask questions and give good advice. The single payment to PayPlan each month really does reduce the stress i was having juggling with 10 + creditors. I have recommended PayPlan to other people I know who are struggling with debt Reviewed on: 16th May 2024

They have saved my life.

5
They have saved my life. I had foolishly run up a lot of debt and they have organised things with my creditors so that I am now well on the way to being debt free. I can not thank them enough. Reviewed on: 16th May 2024

Payplan have really helped get my debt under control.

5
Payplan have really helped get my debt under control. They are very helpful everytime I need to call up and go beyond to ensure my payments are comfortable Reviewed on: 16th May 2024

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