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PayPlan: Debt solutions reviews

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4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Resolved my problems brilliantly

5
I had accrued considerable debts and was advised by CAB to contact Payplan, who managed my payment schedule and took all my worries and put them in a small place!! Reviewed on: 9th August 2021
Ken Roberts 's avatar
Ken Roberts

They helped me live my life

5
When I contacted Payplan I was in a bad place. My outgoings were more than my income and Lifelong depression had got me in the mess. Payplan were so easy to talk to. They listened and understood and once set up I have never looked back. I am now unable to work due to health issues and I worried that my plan would become a problem. It didn’t and I am still confident that, if any debtors contact me, Payplan will deal with it for me and even give me an update. Best thing I ever did Reviewed on: 9th August 2021
Kirstie White's avatar
Kirstie White

Why PayPlan?

5
PayPlan were helpful from the outset. Never judgmental or patronising, they came up with a workable solution with the minimum of fuss. Reviewed on: 9th August 2021
G.H's avatar
G.H

Money problems

5
Got into a lot of money problems but with the help of pay plan going in the right direction Reviewed on: 9th August 2021
Stephen williams 's avatar
Stephen williams

Peace of mind

5
Have been with PayPlan for quite a few years now, alway there to help and advise but the best thing they never judge you giving you that ultimate peace of mind. Reviewed on: 9th August 2021
Brian Bullard 's avatar
Brian Bullard

Superb Support

5
They understand your situation. They do not judge you. They work and support you through your plan. They understand things don’t always go to plan and work around it. Friendly staff who will communicate with you very well. Reviewed on: 9th August 2021
peterslater85@gmail.com's avatar
[email protected]

Incredibly reassuring and understanding

5
Been with Payplan many years, and have alway been helpful and supportive, I can’t thank them enough. Reviewed on: 9th August 2021
Ruell's avatar
Ruell

Reliable and very supportive to client

5
Very supportive, reliable and understand the needs of their client. Reviewed on: 9th August 2021
Nayona's avatar
Nayona

Getting on track

5
I've been with PayPlan a few years now and have found them to be very helpful and supportive of getting my finances back on track. Reviewed on: 9th August 2021
Jacqueline Fryer's avatar
Jacqueline Fryer

Cover my payments failure

1
Cover my payments missold-they said it was easy to claim which persuaded me to get it ,had paid for cover my payments for years then i was made redundant, they made it so complicated to claim that i ended up cancelling the policy to stop paying into the scam & complainted they missold me-they refused to pay up Reviewed on: 9th August 2021
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Unhappy Payplan user

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