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PayPlan: Debt solutions reviews

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4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Life-savers!

5
Great advice, friendly and non-judgemental. Always there when you need them and really fight your corner when it counts. Reviewed on: 9th August 2021
LisaT's avatar
LisaT

Life back on track thanks to a fabulous supportive team

5
Payplan has enabled me to get my life back on track. From start to finish they have constantly provided support and advice. Whatever the query or concern they have been incredibly helpful, prompt to reply by phone or email and given valuable advice throughout. I can highly recommend this fantastic team. During what is a stressful time they have made every effort to assist above and beyond what I would have ever expected. Thank you payplan and your awesome team. Reviewed on: 9th August 2021
Nicola Berry 's avatar
Nicola Berry

Excellent service

5
Throughout one of our most difficult periods Payplan have been professional yet caring and knowledgeable. Always there if we needed them. Reviewed on: 9th August 2021
Karen O'Connor's avatar
Karen O'Connor

Great service and So Helpful

5
Have always been there in good and bad times, shown support and alternative solutions in bad times. Given me reassurance that the service has the customers best interests at heart Reviewed on: 9th August 2021
Kane Wingfield's avatar
Kane Wingfield

Changed my life

5
I was around £21000 in debt across 17 creditors I was robbing Peter to pay Paul and racking interest and charges up left right and centre and living from week to week on payday loans and then I found PayPlan total lifesaver they have helped me stop the letters the phone calls and have helped me sleep at night and keep a roof over mine and my children’s heads and to be able to put food on the table. They helped me understand that you can get help to stop the vicious circle I was stuck in and the helped me up off the floor at the start it was daunting looking at 5+ years of payment to clear all what I owed but I was reassured by the helpful friendly advisors along the way. The yearly reviews make sure you still have enough income to maintain your commitment to your debtors and payplan and still be able to live they are always at the end of the phone or email to help. Fast forward a few years and i am now down to my final 8 months I owe £2500 I would never ever have been able to achieve this without the help and support from pay plan I will forever be great full to this company and I would highly recommend them to anyone, at first it’s daunting that reaching out and actually admitting what you owe and seeing that total amount it’s soul destroying but that person on the end of the phone they get it they don’t judge you they just help and support you it was the best phone call I have ever made and the impact it’s had on my life is fantastic so from me to you pay plan thank you mwah! Reviewed on: 9th August 2021
Sam h's avatar
Sam h

The most helpful, non-judgemental company!

5
I am almost 4 years in to an IVA that PayPlan have helped me set up. Before I spoke with PayPlan I was in a pretty dark place, feeling drowned in debt. Every single person I have spoken with over the last 4 years has been so friendly and helpful and has made me feel very comfortable. Debt can be an embarrassing thing to talk about but everyone at PayPlan has been completely non-judgemental. Asking for help from PayPlan has been the best decision I have ever made. Reviewed on: 9th August 2021
Lewis Iles's avatar
Lewis Iles

Customer service and support is excellent

5
During my crisis helped me, supported me and extremely well taken care of me by understanding my difficult situation for which I am very grateful. Reviewed on: 9th August 2021
Jessy's avatar
Jessy

Payplan the best Debt relief company

4
Since, I took out my DMP, I had been satisfied with the service. The comstomer service were very good. Customer services are patient and working well with the clients .My debts is nearly done and I had some good credit reports recently as my accounts is up to date. Very happy client of Payplan. Danielle Reviewed on: 9th August 2021
dylan anderson's avatar
dylan anderson

Great company to deal with

5
Great company to deal with. Takes the stress out of money worries by providing free confidential support and information. Reviewed on: 9th August 2021
Josh Catford's avatar
Josh Catford

Stops sleepless nights worrying about debts

5
I had got myself in a very large amount of debt with loans and credit cards. Made myself ill worrying. It was so easy with oayplan a couple of phone calls. Send them bills and they did everything in such a short time. My payments were brought down to an affordable rate within a month to 6 weeks. Thank you payplan for giving me peace of mind and my life back. Reviewed on: 9th August 2021
annette Farrell's avatar
annette Farrell

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