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PayPlan: Debt solutions reviews

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4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Extremally Professional, Outstanding service

5
I have received the best level of service from this company and they have also been extremally flexible and also understood my situation as an individual. 100% Reviewed on: 9th August 2021
Adam Rankin's avatar
Adam Rankin

The team at Payplan had been very supportive in helping me work towards being debt free

5
Very supporting and no judgement team Reviewed on: 9th August 2021
Oke Okupa's avatar
Oke Okupa

Understanding and helpful

5
Payplan have been understanding and helpful throughout my debt repayment plan Reviewed on: 9th August 2021
T's avatar
T

Excellent Service

5
Payplan have helped me get my life and mental health back on track - they take the stress away of debt and have continued to do so during the pandemic. Excellent service. Reviewed on: 9th August 2021
LJC 101's avatar
LJC 101

What a service!

5
It’s hard to believe this service comes at no cost to the consumer when you realise how helpful the money managers are, how useful the app is and how effective their strategy is when dealing with creditors. PayPlan are second to none and I wouldn’t even look to any other firm to handle my accounts Reviewed on: 9th August 2021
Sam Glass's avatar
Sam Glass

Easy and stress free

5
I went to Payplan when I was struggling with my debt, they were so easy and informative when I contacted them, they made me feel relieved that someone was helping me with the debt I was in. The contact and customer service is excellent and they are always available to help with anything I need. Reviewed on: 9th August 2021
Tom's avatar
Tom

Saved me

5
I had just got divorced, was in a mountain of debt and Payplan helped me to get my life back on track. Every person I have spoken to at the company has been helpful and more than anything sympathetic to my situation and handled it with care. I am now 6 months away from finishing my IVA and becoming completely debt free. Thanks Payplan! Reviewed on: 9th August 2021
Chris's avatar
Chris

Very helpful and professional without being condescending

5
I had no alternative but to take out an IVA . I have found payplan to be fair, helpful and friendly whilst maintaining professional. Reviewed on: 9th August 2021
Stephanie Thomas's avatar
Stephanie Thomas

Great no problem

5
Hardly ever hear from them that is what I like about them Reviewed on: 9th August 2021
Hazel wellings's avatar
Hazel wellings

They helped me turn my life around

5
Fabulous service. They were patient, understanding and knowledgeable. I am now able to live without constant anxiety and downward spiral of debt. Reviewed on: 9th August 2021
Adele Harden's avatar
Adele Harden

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