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PayPlan: Debt solutions reviews

4.94
Based on 22,305 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
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No new 1 star reviews
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22305)

Good to deal with, sorted everything

5
I have 1 payment left with PayPlan after being with them for several years. They sorted everything out for me, made it easy to deal with them and took the stress out of it all for me. They really did change my life. Reviewed on: 9th August 2021

Excellent

5
Always received excellent customer service and advice Reviewed on: 9th August 2021

Vote

5
Excellent Service provided by the customer services team Reviewed on: 9th August 2021

Payplan saved my life.

5
From around 2010 to 2016, I really took my eye off the ball financially. I had a young family their expernse combined with work pressure left me very down and depressed. I stopped checking my spending and took out way too much credit. Inevitably, the spending caught up with me and I had to face up to my debts, having even contemplated suicide. Payplan were amazing the talked to me calmly and sensibly and made me aware of all my options. They arranged a Debt Management Plan that I am managing to stick to. They helped me set up a new bank account and their friendly staff are always on hand when needed. All of this was free of charge and I dread to think where I might be now if it were not for Payplan. No award would be high enough for Payplan in my eyes. Reviewed on: 9th August 2021

Very good company

5
They are help me a lot Friendly service Reviewed on: 9th August 2021

Helped me to sleep at night

5
after years of distress, trying to sort my debts out, PayPlan helped me put a repayment plan in place that is affordable, and helps me to feel in control of my life again. They were friendly, helpful and non judgemental. Highly recomended Reviewed on: 9th August 2021

Life saver

5
Payplan did literally save my life. I had stupidly gotten myself into a substantial amount of debt and couldn’t see anyway out. I considered some very dark things at one time. One call to Payplan and they sorted everything out, a great payment plan which I am now at the end of. I cannot thank them enough for all of their help and of course the creditors too. There really aren’t enough words to describe my gratitude. Paul Thomas Reviewed on: 9th August 2021

Payplan helped me

5
I approached Payplan when my credit card debt spiralled out of control, costing me hundreds of pounds a month and I reached the point where I could not meet the minimum monthly payments. I found the Payplan staff to be sympathetic and understanding, as Payplan took over my debts and communicated with my creditors. They arranged a monthly payment plan that I could afford. When times got tough (I work in tourism, which is seasonal by nature) I was able to alter my monthly payment to suit what I could afford, and Payplan communicated with my creditors, saving me the worry of having to do so. If you have problems with debt I would thoroughly recommend going to Payplan, as I have always found them very good and helpful. Reviewed on: 9th August 2021

Very helpful professionals

4
PayPlan has been very helpful to me through out the years in sorting out debts. Always available to listen and advise on the best way to go about it. The staff are always professional and willing to assist. So I definitely recommend them. Reviewed on: 9th August 2021

unequalled assistance for DMP

5
Very helpful, understanding & non-judgemental. Always trying to find a better solution whilst realising specific requirements. Already have recommended to others & will continue to do so Reviewed on: 9th August 2021

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