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PayPlan: Debt solutions reviews

4.94
Based on 22,305 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22305)

Brilliant

5
Brilliant They’ve just been so helpful throughout the course of this arrangement leaving no stone unturned Reviewed on: 8th August 2021

Sensitive and very helpful and supportive service.

5
Got us through a very difficult time, helping to prioritise debts and budget more effect Reviewed on: 8th August 2021

PayPlan

5
PayPlan have helped me to pay off my debt, easing my stress levels with manageable payments, thank you PayPlan Reviewed on: 8th August 2021

Changed our lives!

5
We have been with Payplan for years now and it has been a relief to have people sorting out our debt and helping us get back on track! Reviewed on: 8th August 2021

Very good to deal with

5
Try helpful and easy to set up and no hassle. Takes the stress away. Reviewed on: 8th August 2021

Payplan are understanding, really helpful and very efficient

5
I have been with Payplan for nearly 6 years. They have been nothing but helpful and efficient whenever I have needed to contact them, normally in our most difficult times, and when you most need an understanding ear on the other end of the phone. Highly recommend them. Reviewed on: 8th August 2021

Got our lives back

5
We can not say how well Payplan have helped us to get our lives back on track we will be forever grateful to all the people that work there .They have been so kind and understanding never have we been made to think that we were bad people getting into the amount of debt that we had they listened and then gave us the best choices for us with our plan .We think they should win this award and more for the amount of people they helped for us they are the tops . R Lupton Reviewed on: 8th August 2021

Comfortable.

4
reasonable to deal with with good communication Reviewed on: 8th August 2021

An all-round excellent service

5
The staff at Payplan have been first class throughout my entire time with them, making a very stressful situation both bearable and manageable. Always there to assist, and very understanding too. Reviewed on: 8th August 2021

Excellent service lovely people so helpful and understanding and worth Empathy what more can you ask for.

5
I have been with payplan for years and they are extremely professional and very supportive and flexible especially since l am a carer it really helps that they have kept my stress at bay and contacted all my creditors and l can now have peace of mind knowing l don't keep on seeing red letters coming through my mail box which was very stressful. They have been amazing and l have always recommended them to who ever needs help Reviewed on: 8th August 2021

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