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PayPlan: Debt solutions reviews

4.94
Based on 22,305 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22305)

Peace of mind

5
I have been in payplan for few years and they have been fantastic in their support and guidance. Without them I simply would not know where I would be today Reviewed on: 7th August 2021

The best decision to improve your finances

5
From the beginning PayPlan were so good at explaining how they were going to help me and my wife. With there help we were able to resolve our financial difficulties. Reviewed on: 7th August 2021

The best phone call I ever made.

5
We had very serious money problems, robbing Peter to pay Paul and visa versa, regular phone calls and letters from our debtors were a constant headache. After talking to Citizens advice to see what we could do were told to contact our debtors and try and sort something out. The light at the end of the tunnel came when one of our debtors strongly advised us to give Payplan a ring and without a doubt the best phone call i ever made. Payplan were just so helpful, after going through my full income/expenditure profile a regular monthly payment was worked out that i could afford to pay. Payplan did all the leg work of contacting the debtors and once everything was agreed all I had to do was keep up the regular monthly payment to Payplan. No more phone calls and letters from debtors just piece of mind. Thankyou so much Payplan. Martin S Reviewed on: 7th August 2021

My plan

5
The Payplan staff were great. They have helped me every step of the way over the term of my plan, showing empathy and understanding of my situation. The way they have helped me has been very professional without being "stuffy".! They are also very approachable and calming, taking a lot of the stress out of a horrible situation. I would thoroughly recommend payplan to anyone Reviewed on: 7th August 2021

Excellent service

5
Always on time, ready to help, never late for any questions and give me the right solution. Thank you Reviewed on: 7th August 2021

RELIABLE & EFFICIENT

5
A professional and understanding company who take all your worries and financial situation off your hands and resolve it with an affordable solution. Reviewed on: 7th August 2021

Helpful and supportive

5
Payplan takes away the pressure and worries when trying to get back on your feet again. Reviewed on: 7th August 2021

Brilliant

5
Excellent service, very helpful, professional, knowledgeable friendly staff. They put you at ease and reduce your stress about having debt. Find the best solution for your amount of debt. Would recommend to anyone who has debt. Reviewed on: 7th August 2021

Pay plan is the best

5
Pay plan is maintaining my dmp and they are not taking any fee. They helped me in my tough time. Thanks pay plan Reviewed on: 7th August 2021

Considerate Staff

5
The staff understand the financial situations of their clients. They helped me deal with my debts in the, for me, most considerate way. I pray that I will be able to clear my debts soon. Thank you Payplan. Reviewed on: 7th August 2021

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