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PayPlan: Debt solutions reviews

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4.94
Based on 22,305 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22305)

Live again

5
Help you to live again without the worry. Very helpful and non-judgemental. Always there for you Reviewed on: 7th August 2021
EW's avatar
EW

Excellent company

5
Excellent service always helpful and get things sorted quickly. Never make you feel embarrassed by having debt and if struggling they advise and help. Overall I would highly recommend them to anyone that is overwhelmed by their circumstances. Reviewed on: 7th August 2021
Lucinda's avatar
Lucinda

They do what they say.

5
Always professional and helpful. Reviewed on: 7th August 2021
Maurice Hedgecock's avatar
Maurice Hedgecock

Friendly & understanding

5
The help, advice & understanding provided by the Payplan team has been superb and allowed me to get my life back on track. Reviewed on: 7th August 2021
David wilson's avatar
David wilson

Very easy to deal with. They reassure you every step of the way.

5
I have been with this company for a few years. In this time I have found the company to be friendly, professional, compassionate and above all else a shoulder to lean on when you think things are getting tough. They offer constant reassurance and take your worries on as their own. Reviewed on: 7th August 2021
Kelly Fellows-Hale 's avatar
Kelly Fellows-Hale

Fantastic company

5
From start to finish PayPlan have been brilliant to deal with. They have been considerate but professional. Reviewed on: 7th August 2021
amy.bancroft@hotmail.co.uk's avatar
[email protected]

Superb

5
Payplan are brilliant in every way. If I need to speak to them they always get back to me straight away. They have helped me massively get on the right track, very understanding and go above and beyond to make things easy, they help make sure my payments are affordable. Great company Reviewed on: 7th August 2021
Susan Pettinger's avatar
Susan Pettinger

Sympathetic and supportive service

5
We were at an all time low, when my nursing union recommended Payplan. We had rising debt with numerous credit cards and spiralling interest payments. Payplan gave us back control over our finances and taught us to budget. We have now paid off 2/3rds of our very large dept and we will be debt free by the time we reach retirement. I can’t thank them enough. Reviewed on: 7th August 2021
barbaravincent@sky.com's avatar
[email protected]

Liberating

5
It's been a tough old time but Payplan have consistently been helpful since Jul 2009 helping me pay off my debts through a DMP - I'm nearly complete and it's satisfying, rewarding and liberating that I have done this with support from Payplan! Debt can be so consuming and getting out of debt is amazing feeling. Reviewed on: 7th August 2021
Mesh's avatar
Mesh

Stress relief

5
The Payplan team have given me excellent support and advise, to manage my debt, especially through the lockdown when I was unable to earn any money, their support was a great relief to the high levels of stress I was experiencing. Thank you. Reviewed on: 7th August 2021
Michelle Holland 's avatar
Michelle Holland

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