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PayPlan: Debt solutions reviews

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4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22306)

Great communication & support

5
I have been with Payplan about 15 years & then have been amazing , great communication & response to any queries & dealing with creditors on my behalf. Easy to make updates when your situation changes. Overall a Great service. Reviewed on: 6th August 2021
Deborah Strudwick-Lowin's avatar
Deborah Strudwick-Lowin

Trustworthy & Reliable company

4
I am dealing with payplan more than 8 years & found great customer service and most reliable company to deal with.keep up the good work. Reviewed on: 6th August 2021
Raja Sohail 's avatar
Raja Sohail

It was a massive sigh of relief at such a difficult time.

5
Brilliant service and you can see what you owe and how much you have paid over the years. Reviewed on: 6th August 2021
Jenny Leighton's avatar
Jenny Leighton

So Grateful!

5
The absolute relief I felt after I contacted payplan, just knowing that there was help out there and that everything wasn't going to collapse and fall round about me. I can't explain how grateful I am to have had them help me through an extremely difficult and stressful life lesson......thank you Payplan. Reviewed on: 6th August 2021
Catherine King's avatar
Catherine King

Ease of mind!

5
Payplan have been there for me and took away all the stress of being in debt. They do not charge any fee and give impartial advice. They do not judge and will try to find the best solution to your debt problems. Reviewed on: 6th August 2021
John's avatar
John

Always happy to help and advise

5
Brilliant and always so helpful. I was in despair and didn’t know how to manage my finances. One call and pay plan sorted it, I felt so much more in control and supported. Always recommend Reviewed on: 6th August 2021
Elizabeth Anscombe's avatar
Elizabeth Anscombe

Excellent

5
Very understanding and helpful would recommend pay plan to anyone who needs them Reviewed on: 6th August 2021
Tim's avatar
Tim

Wonderful service

5
I have been with Payplan for over seven years, they helped me to settle my debts perfectly, avoided all problems with creditors, I recommended them to some of my family members and they received exactly the same Wonderful service I am having. I strongly and confidently recommend them. Reviewed on: 6th August 2021
Hamid's avatar
Hamid

Life changing

5
Payplan have helped me come from a real low when it came to money. I have now finished my plan that has got me back on the straight and narrow. Reviewed on: 6th August 2021
Paul Nixon's avatar
Paul Nixon

Good Advice

5
Always there to advice and reassure. Reviewed on: 6th August 2021
Paul's avatar
Paul

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