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PayPlan: Debt solutions reviews

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4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22306)

Will recommend anytime,never will I hesitate about that.

5
Very reliable and dedicated service provider. Reviewed on: 5th August 2021
Carl Tsikata's avatar
Carl Tsikata

Easy experience

5
Easy to deal with, online system is very good and easy to navigate. Messages replied to in a couple of days. Highly recommend Reviewed on: 5th August 2021
Rachel Bigley's avatar
Rachel Bigley

Supportive and consistent service.

5
From my very first day of starting my Pay plan with PayPlan, their team and my advisor, have been extremely supportive and consistent throughout my whole experience. Offering advice whenever I've needed it, and being very understanding and sympathetic, which is very important for the client, at such a stressful time. A very professional and reliable debt management company. Reviewed on: 5th August 2021
Tracy Taylor's avatar
Tracy Taylor

excellent

5
Payplan are an excellent company to deal with caring and efficient Reviewed on: 5th August 2021
Phillip Puplett's avatar
Phillip Puplett

Payplan

5
I have had a great experience with Payplan they ae helpful professional and treat me with respect. Reviewed on: 5th August 2021
Linda Griffiths's avatar
Linda Griffiths

My lifesaver.

5
Hi there, I was so stressed out with my debts to different companies I contacted Citizens Advice. They advised me to contact PayPlan and I have never looked back..They were my lifesaver.They organised my life and my peace of mind. I can’t say enough thank you’s……Thank you PayPlan .. Reviewed on: 5th August 2021
Deanne Scott-Phipps's avatar
Deanne Scott-Phipps

Fantastic people always available to help

5
Payplan has help us very much taking the stress and pressure away thanks payplan. Reviewed on: 5th August 2021
Mike Evans's avatar
Mike Evans

Excellent service

5
I can only say that in dealing with my debt problems over the years PayPlan have always given good advice and been very efficient in managing my problems .First class ! Reviewed on: 5th August 2021
Geoff Gypps's avatar
Geoff Gypps

Straightforward help and advice

5
My first call to Payplan was a huge relief to me knowing I could manage my debts and reduce my monthly outgoings. I felt supported and not judged. I would not hesitate to recommend them to anyone who found themselves in a similar position. Reviewed on: 5th August 2021
Kate Coates's avatar
Kate Coates

Life saver & positive outcomes

5
I fell onto big debt after years of part time work to support my family and job. I decided I had to take action but needed a solution that would allow me to pay back all that I owed and fit in around my budget. PayPlan have helped me throughout, with advice and annual reviews. I am almost debt free (£23k!) and have not ruined my credit score to allow me to live my life after a horrible divorce. Reviewed on: 5th August 2021
GinaG's avatar
GinaG

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