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PayPlan: Debt solutions reviews

4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
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No new 1 star reviews
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22306)

Helpful

5
Payplan made my life and my partner's life worth living after credit card companies did everything possible to make our lives miserable. Payplan came to our rescue and today we living life without fear of our home being sold by credit card companies for unsecured loan. Keep doing what you are doing Reviewed on: 5th August 2021

Help when we needed it most........................

4
7 years ago the majority of our earnings were going to pay minimum amounts on credit cards and other loans leaving us with not enough money to survive on a monthly basis and not bringing our debts down at all. With all the demanding letters and threats of bailiffs etc this was an extremely stressful time for us as a family, we have worked all of our lives and were not able to see a way out of this horrendous situation. We contacted PayPlan and completed an inventory of our incomings and outgoings and from that PayPlan agreed with all of our creditors an amount to be paid back monthly whilst freezing the interest on our debts and leaving us with enough money to live on. It has been a struggle at times but Payplan have been with us every step of the way and thankfully we are due to complete paying our debts off in full in October 2021. Without Payplan I dread to think where we would have been now and I really believe they deserve recognition for the excellent help they give. Thank you Payplan it is appreciated!!!!!!!! Reviewed on: 5th August 2021

Helped me immensely

5
They took the stress and worry out of a situation that I found myself in. They are always extremely helpful, knowledgable and happy to discuss different solutions. Reviewed on: 5th August 2021

Always available

5
Superb customer service and always accessible Reviewed on: 5th August 2021

Stress free debt solution

5
Payplan have taken the worry and stress away from a debt that I thought was getting out of control. The staff are very understanding and have been brilliant in their approach to this problem. I have recommended a number of people to Payplan over the years so they can benefit from the stress free debt Reviewed on: 5th August 2021

Simple and effective advice on debt management

5
I have been using payplan for quite sometime and from the very first contact I made they have shown me nothing but empathy and understanding. It was and still is embarrassing to say I needed help with my debt but payplan never judged me and made me feel more comfortable and confident to tackle the issue rather than ignore it. Reviewed on: 5th August 2021

Lifesavers

5
I can only say that PayPal have been amazing, they rescued me when at my lowest and allowed me to rebuild my life. Reviewed on: 5th August 2021

Excellent!

5
Very good scheme to help people sort out their debt. They have excellent customer care. Thank you Payplan! Reviewed on: 5th August 2021

Great Service very understanding

5
been with Payplan for 13 yrs and could not have managed without them Reviewed on: 5th August 2021

A lifeline

5
Payplan was there for me at the lowest point in my life! I didn’t think there would be a solution to my debt problems after a rather messy divorce but Payplan made it easy and sorted it out so quickly! Thank you for being my helpline and lifeline when I needed it most! Reviewed on: 5th August 2021

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