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PayPlan: Debt solutions reviews

4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22306)

Very easy to set up, very helpful caring and lots of consideration for your feelings

5
They have helped us and have made it fair, for what we can afford. Reviewed on: 4th August 2021

peace of mind

5
having pay-plan working on our behalf knowing they are just a e-mail or phone call away with invaluable advice with a yearly follow up has given us peace of mind and confidence that all will be OK. Reviewed on: 4th August 2021

Amazing customer service. Caring and understanding

5
Such peace of mind knowing they are by your side Reviewed on: 4th August 2021

Life saver

5
I have been managing my debt with Payplan for many years and have increased the payments after earning more each year. The understanding Management of my plan has enabled peace of mind. Reviewed on: 4th August 2021

Excellent customer help

5
My debt division case officer, Ms Mia Pell, is excellent at her job. Helpful, patient and helped me understand things relating to my financial situation. If all your staff are like her, your company and staff most certainly deserve the award. Reviewed on: 4th August 2021

Fantastic service, really listened to us

5
Helped us get our lives back and made us happier and we could finally sleep at night Reviewed on: 4th August 2021

LIFE SAVERS

5
the moment we signed up to payplan the weight of the world was taken off my shoulders and my wife iand i could live again and not hide Reviewed on: 4th August 2021

Supportive

5
PayPlan has changed my life for the better very supportive company Reviewed on: 4th August 2021

Life saver

5
Helped me sort out my overwhelming debts when I was at my lowest and feeling surgical. This helped get my life back on track. Excellent support and advice and non judgemental. Reviewed on: 4th August 2021

Life saver

5
I don’t know where I would be if I never got in contact with payplan. They understand you still have bills to pay and day to day living. They take this all into consideration when helping with your dmp. Thank you so much payplan. Reviewed on: 4th August 2021

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