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PayPlan: Debt solutions reviews

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4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Nearly done!

4
All the way through everyone at Payplan has been helpful and I'm very grateful for the way they've guided me to the end of my repayment plan Reviewed on: 4th August 2021
Susan Duic 's avatar
Susan Duic

Excellent customer service

5
Very sympathetic helpful staff, who are non judgmental and go out of their way to help Reviewed on: 4th August 2021
Gill's avatar
Gill

Knowledgable understanding very helpful always available to help

5
Had many creditors all wanting payment l was in a bad place with noway out but the longtime help and support managed my payments and l hope to be debt free next year after 10 years Reviewed on: 4th August 2021
Jan killick's avatar
Jan killick

The best in helping people

5
I had a worst days of my life and payplan help me get up on my feet again. SECOND chances with help of payplan Reviewed on: 4th August 2021
Clarenceroy Cabalan's avatar
Clarenceroy Cabalan

Excellent helped out our entire family

5
Helped us at a time of need now paid off this month and feel alive again Reviewed on: 4th August 2021
amandawyllie34@yahoo.co.uk's avatar
[email protected]

Peace of mind

5
Payplan has turned my life around. Their support help and guidance have been invaluable to me. They give such good advice and are kind and helpful always. Reviewed on: 4th August 2021
Nikki's avatar
Nikki

Save my life; house and sanity

5
I reached out many years ago after reaching the end of the road financially. Wow so glad I did the interest was frozen the dogged pursuit of money I didn't have stopped. A plan was agreed and my stress eased. I have about 3 years left til debt free. I never missed a payment and increase every year what I pay its the least I could do. Reviewed on: 4th August 2021
Sarah Miller's avatar
Sarah Miller

Peace of mind

5
The arrangements that PayPlan have made on our behalf have allowed us to carry on with our lives without a black cloud of debt hanging over us. We still have the black cloud of mental health issues hanging over us as our financial pressure came through my wife suffering from a severe and complex personality disorder which meant both of us have been unable to sustain employment and income at certain critical times which have included multiple hospital admissions. PayPlan have been a godsend and their continued support, understanding and compassion has been a source of comfort for our family. Reviewed on: 4th August 2021
Michael Wild's avatar
Michael Wild

People that really care about your debt and strive to ease the pressure!

5
The whole staff at Payplan are kindly spoken, caring and fully knowledgeable about their brand. Together, they have hugely eased the massive pressure on the family caused by debt and have regularly reviewed our management plan to ensure we are on the best possible course of action. They have ensured at all stages that as a family we can still 'live' while safely reducing our debt, while they interact on the professional level with all those to whom we have that debt. We owe them the biggest "thank you". Reviewed on: 4th August 2021
David John Smith's avatar
David John Smith

Financial freedom

5
14 years ago following my divorce I found myself in a considerable amount of debt. As a single mum to my then 2 year old son I had no idea how I would manage financially. The impact of unmanageable debt on my well being was overwhelming. I did my research on line to see what my options were around accessing support. I reached out to PayPal. The operator was kind and non judgemental. The instant relief just discussing the actual amount of dead and being reassured that a solution could be found was amazing! In January of next year I will be debt free!!! I cannot recommend Payplan enough! People do not need to suffer in silence. Payplan liaise direct either creditors and come to manageable monthly payment divided between all creditors. A yearly review ensure the monthly payment remains manageable and increases can be negotiated if affordable equally payments can be reduced. I cannot thank Payplan enough for their support over the last 14 years! They definitely deserve this award and would get my vote as a biles customer every time Reviewed on: 4th August 2021
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Miss T

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