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PayPlan: Debt solutions reviews

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4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Fantastic Service

5
The service I received from PayPlan is friendly, caring, supportive and encouraging. They have been a great help to me during a very difficult time. If ever there was any difficulty in our relationship which spans over 5 years, then I can only put my hands up and honestly say it would have come from me. So, I have no hesitation whatsoever to commend them to this body. Reviewed on: 4th August 2021
Rod's avatar
Rod

Extremely helpful and understanding

5
They helped me through a very tough time with a helpful and understanding attitude. Their help and advice is free unlike other debt management companies. Reviewed on: 4th August 2021
Karl's avatar
Karl

Professional

5
Online services simple and easy to use, always prompted when your review is due. Have a excellent understanding of how to manage debt and always offer the best solution for you going forward. Reviewed on: 4th August 2021
jraffill's avatar
jraffill

Excellent

5
Payplan helped me to reduce my outgoings and continue to do each year in the annual review. My account manager is easy to deal with and always offers the best advice based on my circumstances Reviewed on: 4th August 2021
Justin Aveley's avatar
Justin Aveley

Efficient, discreet & knowledgeable

5
They’re super knowledgeable, offering sound advice and diligently following up paperwork. I couldn’t ask for better Reviewed on: 4th August 2021
chris@csawyer.com's avatar
[email protected]

No where to turn

5
Payplan are brilliant they have helped me when I couldn’t make ends meet, they dealt with all my debtors and helped me to get back on my feet ,all the staff are a credit to this company , and I really don’t know where I would have been if it wasn’t for them Reviewed on: 4th August 2021
Lesley summers's avatar
Lesley summers

Debt free

5
I was terrified of what to do with my debt. I was thankful when payplan was introduced to me and help me on the step for a financial debt free. Reviewed on: 4th August 2021
jeantp1207@yahoo.co.uk's avatar
[email protected]

Super customer service

5
Always very helpful when I’ve contacted them Reviewed on: 4th August 2021
carolpenn63@yahoo.co.uk's avatar
[email protected]

More than just a debt solution company

5
After a messy divorce that left me in debt, depression and thinking there were no way forward, a friend gave me PayPlans number. After discussing my position they helped me work out a way to get out of debt. This has helped my recovery from depression and allowed me to focus on the future. I will, and have, recommended PayPlan to friends. Reviewed on: 4th August 2021
Gareth Hopkins's avatar
Gareth Hopkins

Great company

5
Great company and have helped me massively l, would recommend to anyone to use them if your in any financial difficulties. Reviewed on: 4th August 2021
Phil Cambridge's avatar
Phil Cambridge

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