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PayPlan: Debt solutions reviews

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4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
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No new 1 star reviews
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Excellent advice

5
Helped me get my finances back on track and sleep again. Reviewed on: 4th August 2021
Sally ludlam's avatar
Sally ludlam

Payplan saved my life!

5
At a time when I felt there was no way out, Payplan were there, on my side and for the first time in a year I got a good nights sleep! Reviewed on: 4th August 2021
Sarah's avatar
Sarah

Debt management

5
Took a lot of pressure off me and helped me start payments Reviewed on: 4th August 2021
Stephen Briddon 's avatar
Stephen Briddon

First time I slept in years after help from Payplan

5
Being in debt was a secret I kept from my whole family. I thought about it every day. I hardly slept with the worry and shame. After Payplan helped me, the worry went away. I do still feel annoyed with myself for getting into the mess, but I know that it's no longer the end of the world, and I AM managing my debt now. I have my life back and my piece of mind. I told my family, and they still love me regardless ;) Reviewed on: 4th August 2021
Georgie Allum's avatar
Georgie Allum

A life saver

5
Once I'd contacted PayPlan they sorted a plan that was affordable and eventually recommended ah IVA which means there is an end to my debts min the not too distant future. Reviewed on: 4th August 2021
Anne's avatar
Anne

Excellent service

5
Having the stress taken away and given professional help repaying my debts in affordable manner by PayPlan, has maintained my sanity. Reviewed on: 4th August 2021
Kenneth Bruce's avatar
Kenneth Bruce

A fantastically supportive organisation

5
PayPlan and their teams have been instrumental in helping me clear my debts successfully whilst keeping me out of hardship. They are incredibly responsive and supportive. I couldn’t recommend them highly enough ! Reviewed on: 4th August 2021
Melanie Lake's avatar
Melanie Lake

Professional Help when you need it

5
Whilst I wish I hadn’t needed to use them ... the total relief when I did and being treat professional and supportively got me on track to manage my debt. Whilst it is going to take some time to get debt free their support has made this headache manageable and wish I had asked for help sooner. If you hit hard times then take action don’t delay. Get their advice and work out a plan and stick to it. Being honest with them is the best step to start getting your finances back on track. And if you slip up give them a call and talk through what you need to get back on track. I hope they win but if not they are a winner to me for the help and advice given that’s supported my wellbeing. Reviewed on: 4th August 2021
Diane's avatar
Diane

Superbly understanding.

5
Paul Ian personnel have helped me through s worrying time. Always sympathetic and never judgementsl. Reviewed on: 4th August 2021
Rosie Thomas's avatar
Rosie Thomas

Helpful and considerate

5
Always prompt in replying to requests for information Reviewed on: 4th August 2021
Brian Nutting's avatar
Brian Nutting

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