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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

A good company

4
They're kind, helpful and friendly. They ask for the facts as they are, there is no judgement. Undoubtedly they talk to most people (myself included) when they are at one of the worst points of their lives, and they don't make you feel even worse about your situation. A good company and one I would recommend. Reviewed on: 20th June 2023
Beverley's avatar
Beverley

Self-employed and struggling with debt? Payplan can help you

5
I reached out to Payplan a year ago and I wish I'd contacted them sooner. I was in a lot of unmanageable debt and really struggling both in terms of finances and mental health. Some othe debt charities don't work with the self-employed, but Playplan do. The advisors reviewed my situation and set up a Debt Management Plan which is affordable for me. I've run into further difficulties along the way. The advisors reply quickly to messages in the Payplan portal and no matter what the reason for the problem, they focus on finding a solution and doing their best to ensure I get back on track. I know longer have regular calls and letters from creditors and even though it's difficult to stick to the DMP, I know I am on my way to being debt free. I can't stress enough what a big difference contacting Payplan has made to my life during what has been a very difficult time. Reviewed on: 20th June 2023
Cardy O'Donnell's avatar
Cardy O'Donnell

Very professional and helpful

5
As per the title. I have nothing but thanks Reviewed on: 20th June 2023
tony bloor's avatar
tony bloor

Helpful and Understanding

5
Always great service and good advice. Reviewed on: 20th June 2023
Sandra Binch's avatar
Sandra Binch

Excellent!!

5
Always very helpful and very caring staff, thank you. Reviewed on: 20th June 2023
Hiram Victor Craney's avatar
Hiram Victor Craney

Excellent company

5
I have found dealing with Payplan a joy over the years. With their help I have almost repayed the full amount of my substantial debt. Reviewed on: 20th June 2023
Anthony Nzekwu's avatar
Anthony Nzekwu

Putting Your Mind at Rest

5
With PayPlan, I have always been able to sort out my debts with confidence. Having peace of mind and being able to repay what is owed is a big step up from not knowing what to do. When life throws a curveball, PayPlan will support you. Customer service at its best. Reviewed on: 20th June 2023
A Arnold's avatar
A Arnold

Excellent worry free debt management

5
Payplan have managed my debts for years and now I will be debt free at Christmas. I honestly think I would have lost my home without them. Don't hesitate if you are in debt and don't go near any company that charges for this work. They will just get you in deeper Reviewed on: 20th June 2023
Jo's avatar
Jo

Very helpful

5
Very helpful and informative, took me through the whole process Reviewed on: 20th June 2023
Marc's avatar
Marc

Always helpful

5
Always helpful and have helped me to make the step to repay my debts Reviewed on: 20th June 2023
Maria's avatar
Maria

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