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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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See only 4 star reviews
4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Helped me in times when I thought I couldn't control my debt

5
I used PayPlan to help me get in control of my debt when my circumstances changed they supported me and gave me the best solution. I am now paying monthly installments without worrying on payments I can't afford. Great staff that communicate with you easily and with empathy. Don't make you feel ashamed of the situation your in. Thank you to all the staff and the work they do. Reviewed on: 18th June 2023

Great service

5
Very impressed with service I received from PayPal. Staff were very helpful. The result is life changing. Thanks Payplan for your support, Reviewed on: 18th June 2023

Has helped me big time

5
During covid I was made redundant and then only a few months of getting back into a job I was signed of sick for 2 months. Payplan is helping me manage my debt, have quick response to any queries I have or issues I have with payment, and has also got such an easy app to use. It's been a life saver for me Reviewed on: 18th June 2023

Peace of Mind

5
From the start, the advisors have been so helpful, non-judgmental and reliable. They are respectful and have always been so rapid in their responses and offering the best advice. Reviewed on: 18th June 2023

Great service

5
The support we got setting up and getting started with our DMP was exceptional. Well communicated and easily reachable when we needed support. Thank you. Reviewed on: 18th June 2023

Help

5
Saved my life . Saved my future. Saved my marriage Reviewed on: 18th June 2023

Excellent service

5
PayPlan like going above & beyond to help you in any difficulties with any debt solutions. I very pleased I went with them! Reviewed on: 18th June 2023

Peace of mind

5
I had been struggling to pay off a credit card debt over many cards. I read about PayPlan and took the plunge to call for help. The agent I spoke with was very helpful and never made me feel an idiot for what I’d done. I’m now paying off my debt though a debt management plan and for the first time in my life managing to budget keeping fully on top of my finances without relying on credit cards. As everybody who’s done this has said, I only wish I’d be brave enough to do it sooner. Reviewed on: 18th June 2023

Everyone deserves a second chance

5
Having messed up big time in the late nineties Payplan literally saved my life. The DMP they helped me put in place enabled me to sleep and breathe again Reviewed on: 18th June 2023

Helpful

5
Have helped take the stress away Reviewed on: 18th June 2023

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