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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

WELL RECEIVED HELP!

5
Very good advice received and helped me out of a situation Reviewed on: 16th June 2023
Donna's avatar
Donna

Life Changers

5
Classic mum, dad 2 kids. Second home, couple of cars, thanks to a successful family business of 14 years. Good old COVID ruined us. Lost our second home, as a result of our business closing down quickly in to the pandemic. Trying to agree pay arrangements directly without a regular income was causing us stress and heartbreak. The debt letters were piling up. A friend recommended PayPlan and within less than a month we had all debts arranged into affordable monthly repayments. We’ve since began rebuilding our lives and our health and sanity is getting back on track. We honestly don’t know where we’d have maybe ended up without their support. We recommend to anybody and everybody needing help. Reviewed on: 16th June 2023
J S's avatar
J S

Understanding

5
I was at real low point and the guys really helped me. Made me feel like I was normal and not a failure at not having managed my debts. They helped with setting everything up and making me feel like this process wasn't something to be embrassed about. Reviewed on: 16th June 2023
Barinder's avatar
Barinder

Understanding

5
Amazing staff so friendly and helpful Reviewed on: 16th June 2023
Lisa Saba's avatar
Lisa Saba

Great service, made such a difference to my life

5
The team at PayPlan are amazing, extremely helpful and support in delivering a much needed service at this time of crisis for many people. Reviewed on: 16th June 2023
McChild Gamer's avatar
McChild Gamer

Excellent Debt Support

5
I contacted Payplan few months ago, from the first call to date, i have received an excellent support. Each member of the team was really helpful and had a good understanding of my debt situation. Harry Turbayne was my first contact at Payplan, his patience and understanding is at top level. Thank you Payplan team for your great service Sent from my iPhone Reviewed on: 16th June 2023
Kumudu Dharmasena's avatar
Kumudu Dharmasena

Excellent support and help

5
I have been with Payplan for a few years now and they are super supportive in helping me deal with my creditors. I couldn’t wish for a better company to help me and would highly recommend them to anyone struggling with debt. Reviewed on: 16th June 2023
Allyson Dobie's avatar
Allyson Dobie

Fantastic help from start to finish

5
When I needed financial help and advice from my bank, Pay Plan were recommended to me and it had been life changing as at the moment I’m not working due to Ill Health. The whole process was easy to go through and the people helping me were very thorough and kind. Reviewed on: 16th June 2023
Wheelz Out and about's avatar
Wheelz Out and about

Very helpful and supportive

5
The team are great, supportive and understanding. From the first engagement to management throughout my first year, I’m stress free for the first time in my life. Looking forward to continuing my work with them until my debts are all satisfied. Reviewed on: 16th June 2023
Shilpa Panchal-Astle's avatar
Shilpa Panchal-Astle

Quality professional service

5
PayPlan were recommended to me and immediately put my mind at rest. Affordable payments and always at the end of a phone or email. Can’t thank them enough!! Ten out of ten!! Reviewed on: 16th June 2023
Robert Dexter's avatar
Robert Dexter

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