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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
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0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Very good company

5
Very simple, good customer care, very understanding. I had no problems with this company. I would recommend them 10 out of ten Reviewed on: 16th June 2023
Leyla Tyndale's avatar
Leyla Tyndale

I feel so supported by PayPlan

5
My experience with Payplan has been so positive. The staff are extremely professional and the service is accessible and understands how to overcome typical barriers such as difficulty engaging by offering clear, sensitive and consistent communication. Reviewed on: 16th June 2023
Hannah Squire's avatar
Hannah Squire

Understanding, approachable, concise

5
My debt consultant at pay plan was so understanding, I felt really safe in the knowledge that I was in good hands. All the information given to me was clear and concise. They made me feel confident about my finances and that I can overcome the burden of debt! Reviewed on: 16th June 2023
Freya Alexandra's avatar
Freya Alexandra

Life changer

5
I found Payplan through the NHS as I was suffering from mental health issues due to debt. They were very helpful and not judging. Wish I had contacted them sooner Reviewed on: 16th June 2023
Susannah Hunt's avatar
Susannah Hunt

Good service

5
PayPlan were very helpful in setting up my debt management plan and were very easy to deal with. Reviewed on: 16th June 2023
Rachel Boleyn's avatar
Rachel Boleyn

Debt

5
PayPlan were absolutely fantastic in helping me to get out of debt once and for all. Wendy was super ...she set up a plan to be debt free for once in my life happy days Reviewed on: 16th June 2023
Brenda Young's avatar
Brenda Young

Suberb Service

5
My first encounter through to the point where I was allocated a caseworker to process my debt management plan was fantastic. The App allow me to check the progress of debt management plan with constant update from Payplan. Highly recommended Reviewed on: 16th June 2023
Officer's avatar
Officer

Best support group by far

5
I contacted payplan when drowning in debt, and the assurance and professionalism they treat me with put me at ease immediately. They are efficient, courteous, and diligent. Would highly recommend Reviewed on: 16th June 2023
James 's avatar
James

Grade 10 with congratulations.

5
A company like I have never met before, understanding and professional people. They helped me and I continue to work with them. Reviewed on: 16th June 2023
Octavian Gabriel Spit's avatar
Octavian Gabriel Spit

Fantastic

5
Really nice friendly staff, made me feel at ease about my situation and went through everything step by step. Really good communication at everything point of the process. Reviewed on: 16th June 2023
Lisa75's avatar
Lisa75

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