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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Friendly and helpful

5
Very knowledgeable and helpful. Reviewed on: 16th June 2023

Massive weight lifted

5
We had massive worries after my partner got really poorly. She was off work for a long time which cost us dearly. PayPlan spent hours in the phone with us both and sorted a solution enabling us to repay every penny but at a manageable rate. Very helpful and so much stress gone. Always hesitant to go down any route other than pay up but when money runs out these guys are the answer. So friendly and helpful. Would highly recommend. Reviewed on: 16th June 2023

Upfront and honest

5
I use. Payplan and I'd definitely recommend to others the it isn't just another credit company they have lots of things in place texts reminding you of upcoming payments so no chargers accure a platform that breaks everything down so nothing is hidden. I use this company to get my childrens clothes and pay them off in installments with out getting Into debt. Reviewed on: 16th June 2023

Out standing

5
Friendly helpful staff that work with you to sort stuff out Reviewed on: 16th June 2023

Very good

5
They are fantastic helped me out so much highly recommend Reviewed on: 16th June 2023

Helped me for over 20 years

5
Mention payplan to your creditor it seems to help Reviewed on: 16th June 2023

Very helpful

5
I was struggling with all my debts and in paying them how I was going to pay them then family member recommended using payplan I kept putting it off but then one day I just went for it they was very helpful, they are willing to help when you need it and always find a way to help and way to go now finally it a big weight that lifted off my shoulders I would definitely recommend them to family or friend and anyone that in same situation that I was in thank you so much for everything Reviewed on: 16th June 2023

Understanding, and efficient

5
From the first call to the final process of set up with Pay Plan it was seamless. All the staff I engaged with showe3d understanding and support. I had put this off for about a year thinking it would be an arduous task but they made it so simple. I have already recommend to friends an family. Thank you PayhPlan. Reviewed on: 16th June 2023

Excellent, compassionate service

5
The whole experience with PayPlan has been of the highest quality, with excellent customer service and fantastic support. Reviewed on: 16th June 2023

Such a friendly service

5
From the moment I got in touch with payplan, everyone I have spoken to is so knowledgeable, friendly and approachable. Deserves so much recognition Reviewed on: 16th June 2023

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