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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

brilliant service

5
really helpful friendly service that has been invaluable to me Reviewed on: 16th June 2023
martin gillespie's avatar
martin gillespie

Good people

5
Very helpful, knowledgable, no hard sell just good advice Reviewed on: 16th June 2023
Jim Jordan's avatar
Jim Jordan

Amazing

5
Everyone I’ve spoken to has been amazing and I’m now nearly debt free! I feel like a new person and it’s all because of the fantastic staff x Reviewed on: 16th June 2023
Sophia's avatar
Sophia

Best financial support I have ever come across

5
Had best experience with pay plan. Was so worried about all my debts to the point I couldnt be bothered with life anymore. They reassured me things weren’t as bad as I made out. I’m now on the road to being debt free and it’s all thanks to Payplan Reviewed on: 16th June 2023
Jack Clarke's avatar
Jack Clarke

The staff were very helpful with my situation

5
My experience with payplan has been amazing over the last few months I was struggling with my payment and I contacted payplan and going forward on the right track to be debt free I would like to thank the team for helping me get on the right track Reviewed on: 16th June 2023
david bayliss's avatar
david bayliss

Brilliant

5
Honestly don’t know what I would of done if it wasn’t for these fantastic people I can honestly recommend them they have helped me so much and always so friendly Reviewed on: 16th June 2023
Donna x's avatar
Donna x

The best in the business. So convenient, easy to use and navigate.

5
PayPlan are always so helpful and the app is easy to use and navigate. I couldn't actually vault my experience with them in anyway and the relief this has given me has been life changing. Reviewed on: 16th June 2023
Holly's avatar
Holly

Smooth sailing

5
Helped my out tremendously. Communication was difficult as was at work so was user friendly as the majority has been done over email or the app. Make sit easier for those with limited availability or has anxiety about speaking with people direct. Highly recommended. Reviewed on: 16th June 2023
Chel's avatar
Chel

Awesome , professional ,

5
i have been using pay plan for many years and they have taken the worry of debt away from my life. Reviewed on: 16th June 2023
Carl Wilkins's avatar
Carl Wilkins

A fantastic organisation and so grateful for them

5
My experience with Payplan has been nothing but positive. Payplan is backed by a team of determined, kind and supportive individuals who have helped me to get my finances back in order. During my initial assessment I was acquainted with a lovely lady who listened to my history, took the time in recording all my debts and discussing my monthly outgoings. I was recommended a DMT which I have been able To commit to thanks to the reviews on my outgoings. I love that there is an app to be able to see my progress, as well as a detailed summary each year. The team works hard in the background to talk with creditors and assist with letters. The app is so useful as well to be able to scan documentation to send them. I found that I didn’t have to speak with my creditors much during the process and sorting out my DMP did not cause me distress. Thank you Payplan for all that you do, it’s have a great charity like yourselves which help people like me get their lives back together and stay in control. Reviewed on: 16th June 2023
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Jodie

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