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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Great service

5
non judgemental very helpful great advice reassuring Reviewed on: 16th June 2023

These are amazing

5
You get alot of support and guidance without judgement. Great service. Staff are always on hand to give you support. Reviewed on: 16th June 2023

All my debts into one

5
Very good service,always keeping in contact with me Reviewed on: 16th June 2023

An amazing support team during an incredibly hard time

5
Falling into debt was the most terrifying thing for me, and the stress was unreal as I worried about how I was going to get out of it. PayPlan were incredibly supportive and made me see a viable way out. I particularly loved the ability to speak via WhatsApp, as I get very anxious during phone calls and struggle to voice what I need to. Overall, 10 out of 10, they couldn’t have done any more Reviewed on: 16th June 2023

Anxiety Solvers

5
I couldn't praise the people at PayPlan enough. I've been in a DMP for around 7 months now and it has really been an assuring experience, I am finally getting a handle on my finances and my case officers have been great every step of the way liaising with my creditors and responding to my questions so quickly. I still have a long way to go but I want to thank PayPlan for the positive experience they have provided me so far. Reviewed on: 16th June 2023

Excellent Service

5
Payplan have helped me considerably with managing my finances. Someone is always at hand to help with any queries and I would highly recommend them. Reviewed on: 16th June 2023

Relief

5
Very helpful and supportive throughout the whole process Many thanks to all the team at Payplan Reviewed on: 16th June 2023

Incredibly kind

5
Listened to without negative judgement. The process of setting up a debt management plan was straightforward. I feel confident that they will continue to support mr Reviewed on: 16th June 2023

Payplan

5
Payplan have given us good service and made sure everything was ok. Reviewed on: 16th June 2023

Changed my life

5
Everything was handled so well. I am able to live my life again. I can't thank Payplan enough!! Reviewed on: 16th June 2023

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