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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

SO MUCH HELP

5
From the very first minute I got talking to someone on Payplan website I felt a weight off my shoulders. Ben who I spoke with first was so helpful & not once did I feel like I was being judged they answer so quickly to messages. I’ve sent a lot of questions but I’ve never been made to feel like I have or that I was a pain. Brilliant service Reviewed on: 16th June 2023
Emily Backhouse's avatar
Emily Backhouse

They are very helpful and understanding.

5
I had been with another company which was charging me when i went to payplan they never judged they jus tried there best to give me the best advice and help. Reviewed on: 16th June 2023
Dean Johnson's avatar
Dean Johnson

Let Me Breathe Again

5
I was so very worried about finances all of the time, sinc ethe cost of living crisis after COVID was a huge double whammy for my family. I was out of places to turn and was suggested to contact PayPlan. I am so glad I did, my anxiety has come down significantly and I am confident that I will finally be able to climb out from under the years of debt that have become unmanageable. Reviewed on: 16th June 2023
H Davies's avatar
H Davies

Brilliant

5
I was so worried about being judged and talking over the phone, but it was all done via online chat and WhatsApp, and I felt at ease. I feel so relieved that I’ve managed to sort by debts out. Thank you Reviewed on: 16th June 2023
Nicola Waterfield's avatar
Nicola Waterfield

Simply the best

5
Honestly could not recommend this company enough. I came to them when I was going through literal hell. My finances were awful and my marriage was on rocky ground. From the first liason right up until the present day they have been nothing but supportive, kind, caring and non judgemental. They have sorted my finances to a place where I am comfortable and not worried about losing my home or getting a call at the door. If you're struggling please reach out to them. Reviewed on: 16th June 2023
tracycareless@hotmail.com's avatar
[email protected]

Helped me get my life back

5
Fantastic people who go the extra mile to help , took a lot of weight of my shoulders when I was rock bottom can't thank them enough Reviewed on: 16th June 2023
Plank Animation's avatar
Plank Animation

Brilliant service keeping me on top of my debts

5
I joined Pay plan for more than one year and since then my payments are regular, never defaulted and also got rid of annoying calls and letters from creditors. I am on control of my finances and have peace of mind. Thank you Pay plan. Reviewed on: 16th June 2023
NAGLAA SADIK AHMED MUSTAFA's avatar
NAGLAA SADIK AHMED MUSTAFA

Pain free

5
Pain free and easy too use, received excellent service and advice from the PayPlan team Reviewed on: 16th June 2023
Simon Hayes's avatar
Simon Hayes

Best soultion for Debt

5
Dont think suicide is z last resort for clearing ur Debt. Always speak up and some1 will always help you Reviewed on: 16th June 2023
Akhlaque 's avatar
Akhlaque

I trust them 100%

5
They have been brilliant in helping dig us out of a hole. We have our lives back. They reply to messages so quickly and the app is easy to use. Reviewed on: 16th June 2023
Tanya Wright's avatar
Tanya Wright

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