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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Helped me in a very dark place.

5
During the Covid era, I had many things spiral out of control. Anxiety, Depression, loss of job, issues at home, you name it. I ended up behind on a few payments I had which only made everything feel 100x worse. Payment plan was recommended to me via Natwest and it has been an absolute life-saver. I’m now at the point that I’m back in work, I’m feeling much better in myself and I no longer have to worry day in and out about whats going to happen to me. I genuinely can’t thank them enough for getting me the breathing room needed to turn my finances, and my mental health, back in order. Reviewed on: 15th June 2023

Life Savers

5
I can't say enough nice things about Payplan. The staff are universally patient & humane, feeling like a voice of sanity in the fog of all your confusion and fear. Reviewed on: 15th June 2023

Excellent support

5
Science I joined, I am hving peace bof mind. Reviewed on: 15th June 2023

Simple Easy Quick and affordable

5
Customer service is really excellent both via email and phone. It is so simple to set up and review yearly. And the main thing for me the repayments are realistic and affordable. I should have gone to them sooner for help. Reviewed on: 15th June 2023

Amazing

5
My life was hitting rock bottom but payplan took alot of stress from me so thankyou Reviewed on: 15th June 2023

Supportive and helpful

5
The people who work here are supportive and helpful. They are non judgemental and eager to help Reviewed on: 15th June 2023

Great customer service

5
Good service, supportive, available and easy to communicate with. Reviewed on: 15th June 2023

If you need help contact payplan

5
PayPlan are brilliant at helping you to sort out your financial problems Nothing is too much trouble Highly recommend Reviewed on: 15th June 2023

Helpful

5
Really easy to talk to and friendly, highly recommend Reviewed on: 15th June 2023

Managable

5
The biggest thing at the moment is frozen interests rates and making the unmanagable manageable. Reviewed on: 15th June 2023

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