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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Complete peace of mind

5
PayPlan has given me complete peace of mind and a second to none service. They liaised with my creditors to freeze internet and fees so I could pay off my debt. They have a great app meaning I can manage my finances 24 hours a day. Communication has been excellent. Thank you payplan. Reviewed on: 15th June 2023

Hassle-free DMP

5
Payplan are brilliant. I was struggling with managing debt from multiple creditors which was effecting my mental health and impacting on my life. They are a great service who are always helpful with any queries and were very empathetic to my situation. Deserve this award. :-) James Reviewed on: 15th June 2023

Relief!

4
They helped me and were kind to me when I was totally overwhelmed Reviewed on: 15th June 2023

Life changing

5
Payplan have have taken away so many financial worries for me. I felt a massive weight of my shoulders after first phone call. They are great at communicating and offer advice when i need it. First class service Reviewed on: 15th June 2023

The best

5
PayPlan found a solution in any condition. We felt safe to carry on our life. Reviewed on: 15th June 2023

5 star service

5
I got in touch with payplan following the death of my husband and they were amazing it took so much weight off my shoulders and gave me some financial freedom I didn't have with less worry Reviewed on: 15th June 2023

Under Control

5
Payplan helped me through the most stressful situation. They make it easy and straight forward and stopped the letters and phone calls which hounded me for months. Years on I’m still on the plan and they’re still there if I need them. My debt is almost cleared! Reviewed on: 15th June 2023

This company should Win they help so many people who need advice life out there is very worrying sometimes

5
100% dedicated to helping desperate people who sometimes don’t know a way forward with sinking money issues. We all need that hand from time to time Payplan offer you this hand and don’t let you go trust me from my experience a 5 star ⭐️ company. Reviewed on: 15th June 2023

Right people at the right time

5
Background- covid happened and we both lost our jobs, the debt mounted quickly. I contacted several places for help but everyone wanted me to sell the house I lived in to pay the debt back. Payplan had two initial talks with me where they were very clear on what to expect, they highlighted all documentation they needed from me. They took the stress off me near enough immediately. The best thing they did was talk to the creditors. Their app is easy to use you don’t need to rely on calling or emailing them you can leave a message on the app and the response within that day. My advisor was incredibly polite she understood the situation whenever I need to change my plan they were more than accommodating. When I finally became employed they waited and pushed back the date of my annual assessment till I was being paid they didn’t push to change the payment amount from the date I started the new job. They understood that I had to under take a few for expenses due to applying and starting the job and waited till I was ready to change the plan again Reviewed on: 15th June 2023

Payplan took my problems and gave me peace of mind. A secure planned financial budget for the future. Removed mounting interest debt and all without charging me a fee.

5
Payplan took my problems and gave me peace of mind. A secure planned financial budget for the future. Removed mounting interest debt and all without charging me a fee. I think it's great that thery make their income by offering useful ancilliary financial products Reviewed on: 15th June 2023

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