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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

great service

5
fab customer service, hassle free help, positive and helpful processes, would recommended company 10/10 Reviewed on: 14th June 2023
Lisa Hoggart's avatar
Lisa Hoggart

Great

5
I am very happy with payplan, helped me with my finances Reviewed on: 14th June 2023
Marianna 's avatar
Marianna

Giving 5 star and definitely the winner!!

5
Very helpful company. Reliable and always communicative. My vote goes to Payplan and they are very deserving to win Reviewed on: 14th June 2023
Cherry Valencia's avatar
Cherry Valencia

excellent

5
Payplan has been and always been a big help in my financial (debts) problems for many years up until now. I'm so glad and grateful for all the help and support they, the staff in majority has done for me. I will 100% recommend them to those who struggle in life just like myself.. Thank you PP. Reviewed on: 14th June 2023
jane williams's avatar
jane williams

My lifeline

5
I was drowning each month struggling to make the minimum payment to my debts which totalled just under £40,000. My mental health wasn’t great either because if this. Payplan have helped and supported me to reduce my debt by over half of this amount and this support is ongoing. Reviewed on: 14th June 2023
Margaret Lightfoot's avatar
Margaret Lightfoot

Helpful & kind

5
PayPlan, Have been so helpful supporting me to rectify my past life of bad money choices. With their support I was able to manage my money and worry less about it. Without the stress I create space to relearn and grow a much more positive relationship with money. Without them helping me to take the worry out of my I don’t think I would ground the room to educate myself and grow better habits. They talked me through the process with patience and kindness. Any questions I had were answered promptly and thoroughly and they really helped me to understand the process and also supported if I had and difficulties month to month. Great work! Reviewed on: 14th June 2023
Valentina Mussi Frasca's avatar
Valentina Mussi Frasca

Excellent team

5
Payplan staff are knowledgeable, understanding, non judgement and friendly. There have helped me for many years now. I cannot recommend them enough. Reviewed on: 14th June 2023
Phil Cookson's avatar
Phil Cookson

Helped us change our lives

5
We have just finished a 4 1/2 year support project plan with PayPlan in the form of a DMP. The whole process was life changing - they provided unlimited advice throughout and didn’t take any money it was all free! Every penny went to my creditors. I’ve never felt so supported after such a low point in my life! So thank you from my family - you really have made a world of difference! Reviewed on: 14th June 2023
ant's avatar
ant

Friendly, helpful, knowledgeable

5
Friendly and helpful, with good knowledge and advice. Quick response to queries. Reviewed on: 14th June 2023
fionareid397@hotmail.com's avatar
[email protected]

Life changing

5
Amazing help to manage debt and pay it back in a way affordable to me. Very kind, professional, and understanding staff. Reviewed on: 14th June 2023
S Ahmed's avatar
S Ahmed

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