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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Helpful, easy to arrange and great advice

5
Contacted Payplan as I was being continuously harassed by a debt collectors. Within an hour, I was set up and no more contact from said debt collectors. Any issues, payplab are there to help and advise throughout my plan. They will contact me and check that the plan is still manageable and if any changes need to be done Reviewed on: 14th June 2023

Great service

5
These guys have been great finding a perfect solution for me Reviewed on: 14th June 2023

Relieved

5
Thank you PayPlan. I can now manage to live an almost normal life knowing that I can afford to pay back my debts. Greatly appreciate it. Reviewed on: 14th June 2023

Brilliant and non judgemental

5
My husband passed away leaving me in a financial mess. Victim support pointed me towards payplan and I've never been so relieved to sort my finances out without any form of judgement, just understanding and help so I could breathe again and sleep without constant worry.. Reviewed on: 14th June 2023

Above and beyond

5
Extremely happy with payplan, everyone I have dealt with have been very calming, understanding and helpful. I couldn’t recommend them enough. Reviewed on: 14th June 2023

Easy, respectful and relieving

5
I couldn’t recommend payplan enough. I have been on a plan for 3 years and it’s has mostly been stress free compared to before. I was having a breakdown trying to manage my debts. Payplan have taken that stress away and made life worth living again. Everyone I have spoken to has been respectful and there has never been any judgment Reviewed on: 14th June 2023

Don't judge you

5
They have never judged why I got into debt.they are just so understanding and helpful. Put my mind at rest from the very 1st phone call with them Reviewed on: 14th June 2023

Who you gonna call - Payplan the stress buster

5
They listen, don't judge. Sort everything out for you. And take out all the stress out of dealing with your creditors. Don't know how I would have got my life back without them. Just amazing. Reviewed on: 14th June 2023

Great unjudged service!

5
Had all my worries taken away within half an hour of calling and speaking to someone. The Credit card copy should no interest in helping and reducing monthly payments. ( now they get less than I could have afforded at the time) The process was throughly explained from start to finish. I have received great customer service through out. Highly recommend Payplan. Reviewed on: 14th June 2023

Trustworthy, reliable and understanding!

5
Nothing is too much for these lovely people - totally understanding of your situation and quick to respond to any queries! Reviewed on: 14th June 2023

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