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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Easy, Fast, Piece of Mind

5
My plan was easy to set up, the communication from Paypal was excellent. Everything was setup smoothly & once complete I was able to get back to living and not worrying about how to pay the next bill!! Reviewed on: 14th June 2023

Literally life savers!

5
I was close to losing the plot, (and likely lots of other stuff too), when I put my full trust in PayPlan. The understanding and completely non-objective empathy & support was second to NONE! I now am a few years along towards the ultimate goal of obtaining DEBT FREE STATUS!! Reviewed on: 14th June 2023

A good service

5
I was struggling really badly with my debt even with my previous debt solution company but since changing to Payplan I’ve had a much better experience I know if I have any issues or can’t afford my payment by just emailing them they will help me out recently I lost a loved one and had time off from work which meant my wages were affected by this one message to Payplan and they were more than happy to help me the best they can. They also have shown me better ways to manage and budget my money. Reviewed on: 14th June 2023

Great help

5
I can't thank them enough for what they've done. For those facing severe debt and other financial hardships, this organisation provides a steadfast ray of hope. Their commitment and knowledge were evident in every engagement, from the moment I first got in touch with them to the continued help they offered. Reviewed on: 14th June 2023

Helpful, supportive and friendly!!

5
Payplan couldn’t be beaten! Really helped me and made things so simple and easy. Never any judgement and staff are always so supportive and friendly. The don’t make you do everything via phone all either which is really nice as people struggle. Reviewed on: 14th June 2023

Pay plan are super supportive

5
I was on maternity leave and didn't knownwhere tontrun as I knew my decrease in income would leave me to struggle. I contact pay plan and within weeks my plan was in place its manageable and I feel a lot more relaxed. They are easy to contact and they respond quickly. I like the fact that everything is easily accessed on the app and I can pay more if I have it. If I need to amend my payment I can and they do an income and expenditure regularly ro ensure you cans till afford your payment and you can amend it at the point. Fantastic service and a trustworthy company. I'd highly recommend. Reviewed on: 14th June 2023

Excellent Debt Advice Service

5
Staff very knowledgeable and supportive, annual reviews and best advice tailored to your needs. Reviewed on: 14th June 2023

Rest assured

5
Pay Plan in my opinion are the epitaxy of patience and understanding, I feel safe surrounded by them Reviewed on: 14th June 2023

Live saver

5
I was in a very bad place regarding trying to pay credit card bills and it felt like a never ending problem. Depression kicked in and suicidal thoughts until I spoke to a bank and they put me through to Payplan and after the amazing help from the team I was almost crying that it wasn’t the end after all and my life started to come back to normal. Truly fantastic company who always help you out if there’s any issues that come up. Thanks You PayPlan. Tony Isle of Man Reviewed on: 14th June 2023

A company with the right experience.

5
They offer the right help & support at the right time. The pressure is taken off individuals and a manageable solution is worked out. Reviewed on: 14th June 2023

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Help others make smarter decisions by sharing your own experience. Write a review