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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
See only 1 star reviews
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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Help others make smarter decisions by sharing your own experience. Write a review

PayPlan Debt solutions reviews (22303)

Plan and help no problem

5
Having needed help for a second time in my life with serious debt there was only one place to look to... The help and support which is still ongoing is just first class and working out a superb affordable payment method to help me without any further problems at all. BRILLIANT! Reviewed on: 14th June 2023

A very stressful process made easy

5
I've been with payplan for 5 years now. They have helped me payback over £65k worth of debt. Trying to manage that before payplan was the worst times of my life. However after 1 phonecall and speaking with Payplan, the stress and problems associated with the debt were then lifted. Living to my means has been the hardest challenge, but certainly what I needed, after the first 3 months I had settled into a routine and life has become much better. We've had to alter and change from the original plan as life changes and so will Payplan. I have now 7 payments left and am looking forward to life after debt. I can't really thank Payplan enough. Reviewed on: 14th June 2023

Saved my life

5
Payplan are amazing. I was in serious trouble. It was affe ting my mental health and I didn't know what to do. The advisors are so kind and understanding and they helped me put all my debt into one manageable payment. I would not have been able to manage this on my own. I highly recommend them to everyone I speak to who needs help. Reviewed on: 14th June 2023

Best piece of mind plan

5
My metal health was bad with my debts but payplan did everything for me from the moment I spoke to them and been with me every step of the way and all monies go into the plan .I now have perfect piece of mind . Reviewed on: 14th June 2023

Great

5
Absolutely amazing company always there when you need them and took the weight of the world off my shoulders 100% recommend Reviewed on: 14th June 2023

Financial mess

5
I suffer from bipolar and twice I have got myself into seious financial trouble .pay plan have been my lifeline there staff are amazing they have so much knowledge and are exceedly patience and reassuring .I carnt thank them enough Reviewed on: 14th June 2023

Helpful and reassuring

5
Very polite all ways willing to help. Never judge Reviewed on: 14th June 2023

Hopeful Future

5
4 years ago, i was over £30,000 worth of debt and didn't know which way to turn. Pay Plan have given me hope for the future, they made sure my repayments were manageable, supported me, reviewed my circumstances annually, were always available if I needed them and were extremely responsive. The app is amazing, it provided details of creditors, payments, provides a messaging service and so much more. Would have given more than 5 stars if possible Reviewed on: 14th June 2023

Very helpful

5
Really helped me out of difficulty and now I am able to buy a house. A real financial lifeline and a much needed support with helpful responses. Reviewed on: 14th June 2023

Really supportive

5
I am so thankful to PayPlan - they've given me my life back. I make my regular payments and PayPlan do the rest. Reviewed on: 14th June 2023

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