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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Best customer service

5
Honestly the best customer service I’ve dealt with in my life time. They are friendly, helpful and informative. They give you all of the knowledge they have in the best way of helping you and completely support you through your bad times. I couldn’t think of a more deserving company Reviewed on: 14th June 2023

amazing

5
amazing very helpful really glad i started payplan Reviewed on: 14th June 2023

Takes the pressure off

5
Having credit card debt is stressful and causes massive anxiety all the time. Being able to hand it over to Payplan to administer all the payments, affordability etc makes things easier to cope with. Reviewed on: 14th June 2023

Excellent

5
Have helped me unbelievably for last 2 years Reviewed on: 14th June 2023

Very happy

4
Took all of the stress from me. Very happy customer Reviewed on: 14th June 2023

Couldn't have done it without them

5
Debt is such a worrying and difficult time. I couldn't have managed without the support of Payplan. They have made everything so straight forward and manageable. They are super quick at responding should I have any enquiry. Reviewed on: 14th June 2023

Helped me sort my finances out and get my life back.

5
Amazing support over the last few years. Extremely quick when responding to queries and always willing to explain things to you, patiently. Helped me get my life back. Reviewed on: 14th June 2023

Excellent

5
Always very helpful keep me up to date informing me on when my creditors have accepted offers Reviewed on: 14th June 2023

Very helpful and professional

5
Pay Plan have helped me over the years I am half way through my plan and couldn't be happy and stress free because of them. Reviewed on: 14th June 2023

Excellent supportive Company

5
Payplan have massively helped me as no phone call is ever a bother and handled efficiently. All staff greet you with an enthusiastic tone, whether that be over the phone or via email. Colleagues explain everything in a detailed but thorough manner. I am very grateful to have joined payplan as they offer the best financial support. Reviewed on: 14th June 2023

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