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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Brilliant!

5
Gave me my life back. No judgement just help. Reviewed on: 12th June 2023

Friendly & Efficient

5
I don't know of another company like PayPlan but they have been brilliant for us. Reviewed on: 12th June 2023

People who really care

5
They have taken away the worry and stress so I can try to get my finances sorted over the years alway there to advise and help very thankful Reviewed on: 12th June 2023

Brilliant company

5
Been such a support in tough times. Reviewed on: 12th June 2023

ALL YOU COULD HOPE FOR

5
PayPlanan rescued me from a dire financial position., I was desperate but they sorted me out. I owe them more than I could ever repay. Reviewed on: 12th June 2023

Best debt solution company ever

5
Payplan has helped me so much. I was in serious debt due to my ex and myself, and I have nearly payed my debt back. I'll be debt free in 3 years. If you have any changes in circumstances they will support you. I would definitely recommend payplan for anyone who wants to get debt free, withoit the stress of the creditors sending threatening letters or sending bailiffsround, . etc as this doesn't happen, I can't belive I'll be debt free in 3 years timr , very happy customer Reviewed on: 12th June 2023

PayPlan Enabled me to Sleep at Night (Honestly!)

5
A few years ago I got into serious financial trouble. My company was going under, I had amassed a lot of credit card debts, I had business loans and personal loans - and after months of struggling, I just couldn't continue. I had a young family and was at a point where I was about to lose my home. I met PayPlan via National Debt Line and they were fantastic. We collated all my debts and PayPlan helped to craft a debt management plan that put me on a path to clear these debts with an affordable monthly payment. I apprecaie its easy to fill in one of these reviews and say how wonderful a company is - but PayPlan really did pull me out of a hole which ultimately, changed my life for the better. I can honestly now say, ten years on, that if it hadn't been for the kind support of PayPlan, I don't think I would have got my life back on track. This is a company whose staff are professional, compassionate and do actually care about their customers. So thank you and I hope that they get the appreciation they deserve, because in my eye, they have certainly earned it. Reviewed on: 12th June 2023

Debt Management

5
Payplan has been the best thing we ever did to help us get back on track. They work with you all the time to help you get your finances back in order. Reviewed on: 12th June 2023

Payplan is best ever

5
Payplan has helped us for over 15 years with our dept problems and gave us a solution to help pay our debts without being stressed and to work out our finances. Payplan are easy to contact and talk to and payplan has an app that you can check on where you are up to on your debt plan. We are near the end of our debt plan and would definitely recommend family and friends to pay plan if they were financially struggling Reviewed on: 12th June 2023

Life changing service

5
In 2007 my minimum payments across my credit cards were more than my monthly wage. My wife had spent in excess of £20,000 in a short space of time on mail order and as we didn't do Internet banking at the time it wasn't until my card was declined on pay day that I realised the extent. Credit cards had been maxed our for months and even if I wanted to apply for bankruptcy I didn't have the funds. I went to CAB who helped me sort a budget but then left me to contact all 13 creditors myself. I saw a leaflet for PayPlan, set up a payment plan and they did the rest. I'm still a few years away from being debt free but I will have paid off every penny. Reviewed on: 12th June 2023

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