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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Payplan the people you can trust to help

5
I honestly can highly recommend payplan. They have helped me so much over the years . I now have peace of mind and have my debts under control. All thanks for payplan. The people who you can trust to help in difficult situations. Reviewed on: 12th June 2023

Very Helpful

5
I was at my wits end when my circumstances changed due to I’ll health and unable to pay my debts. Payplan have been Amazing went through everything that would happen and why could not Thank them enough. Reviewed on: 12th June 2023

Excellent customer service

5
Very friendly and helpful. Every time I phone they always deal with any problem and are polite. Reviewed on: 12th June 2023

Always helpful and understanding. A pleasure to deal with.

5
I can only say excellent and a pleasure to deal with. Always prompt and to the point Reviewed on: 12th June 2023

A Welcome Relief

5
After both my wife and myself lost our jobs and almost immediately suffered life changing health problems that forced us into retirement early and left us unable to work. An unbearable load was lifted from our shoulders enabling us to have a life and remain in our mortgaged home whilst continuing to manage our un-affordable debts in a timely and manageable way. Their assistance was simple efficient and caring as are their follow ups. Reviewed on: 12th June 2023

Peace of mind

5
Non judgemental and considering I was traumatised due to personal circumstances they supported me brilliantly and by October this year I will be debt free Reviewed on: 12th June 2023

Great service

5
I have been with Payplan since 2012 and they have been so supportive, very helpful & professional Reviewed on: 12th June 2023

Payplan

5
Amazing helpful and you feel like someone is not judging you for being debt. For so long I struggled and now I no I am coming to the end of my plan soon and could not have got through it with out payplan Reviewed on: 12th June 2023

Rating for Payplan

5
I have been with Payplan for nearly 15 years now and they are always happy to help by email or telephone. I have never had any issues with anything over the years and simply complete my own I&E every year online, which is very easy to complete. Reviewed on: 12th June 2023

An absolute godsend.

5
There are not enough words to say how brilliant this company is. They take all the worry away Reviewed on: 12th June 2023

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