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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

best thing I ever did was reaching out for help and advice.

5
Best thing I ever did was reaching out for help and advice. 100% would recommend pay plan to friends and family. Professional, helpful service. Gets you back on track with your finances. Contact made every year to check on our finances to make sure you are on top of your bills and other payments. Sleepless nights and family life back in control. Reviewed on: 12th June 2023
Harj's avatar
Harj

Fantastic

5
Payplan is an excellent service which helps you to sort out all your debt. Apart from the initial details they sort everything out and contact all the creditors. Everything is on file for you to see when you wish and I could not have done without this service. Reviewed on: 12th June 2023
Suzanne Stewart's avatar
Suzanne Stewart

Rest Easy

5
The Payplan team took away our sleepless nights worrying about debt by setting up a plan that was achievable and matched with our circumstances. Reviewed on: 12th June 2023
Jane Dennehy's avatar
Jane Dennehy

Confidence beyond all Expectation

5
Pay Plan have looked after us now for several years-We accumulated massive debt on credit cards and without PayPlans help I am sure we would have gone bankrupt No hassle we submit the figures and keep up with agreed payments to creditors and we can start to see the light at the end of the tunnel Thank you Pay Plan and your case officers are a credit to you Reviewed on: 12th June 2023
Mrs Julia Banks's avatar
Mrs Julia Banks

Excellent service

5
Payplan have been excellent and very helpful in helping me deal with my debts, putting me on a debt management plan which is affordable to me and is reviewed annually to make sure that my payments remain right. I am able to easily contact them if my circumstances change, to either pay more or less, or if I lose my job or end up being unable to work due to incapacity. Reviewed on: 12th June 2023
MarkH's avatar
MarkH

A Helping Hand

5
The lovely and supportive team at Payplan has helped me to gain peace of mind and devised a solution that suits my situation. This has allowed me to develop the volunteer community work that is so important to mine and that of others wellbeing and a sense of feeling connected. Reviewed on: 12th June 2023
Chris Barlow's avatar
Chris Barlow

Amazing!!

5
For Me personally, its actually quite difficult to put into words, how you have helped and continue to help me, `Life Savers` is a word but not a word that i use lightly, because without the help & support Payplan have given me over the years, then i truly do not know where i might be now!! Payplan in my mind offer a truly unique service to people, there customer service approach is above & beyond, Payplan have helped me get back on track with my life and i can truly see a light at the end of the tunnel now and this is all down to Payplan. I havent really had a platform like this before to try and give something small back to the people who have helped me more than they will ever know especially in my early days of Payplan, which was a dark time for me and very difficult at that time to see the end, But i am more than gratful to each & everyone of the individuals who work at payplan So Thank You Payplan.....Thank you for being `Life Savers` Reviewed on: 12th June 2023
Ian Leonard's avatar
Ian Leonard

Excellent

5
Absolute helpful and understanding people circumstances very caring Reviewed on: 12th June 2023
Ruth Barnett's avatar
Ruth Barnett

Best support at a very difficult time

5
No judgement, just straightforward help. At a time when everything seemed overwhelming, this was the only light in a dark time. I was helped very quickly, in a professional way, and things have started to get easier. The plan works for me and my creditors are being paid. I have found Payplan really easy to deal with, especially in the app. Reviewed on: 12th June 2023
Corina's avatar
Corina

Absolute life savers

5
We found Payplan when we were at a very low point financially, they guided us through a very complicated process and got our lives back on track, cannot recommend them enough! Reviewed on: 12th June 2023
Wendy Collins's avatar
Wendy Collins

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