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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Unreal

5
This payplan really went the extra mile to understand my situation and offer solutions based on what they found out about me. They were empathetic all the way along the journey and really set my mind at ease. I'd absolutley recommend them to anyone who found themselves in my shoes. Reviewed on: 12th August 2022

They people of payplan know exactly what you need and understand your situation

5
Payplan were a Life saver they took over my debts and gave me peace of mind that I would not get into financial trouble.nThey provided me with the best information to suit my situation which allowed me to get on with my life with less worry Reviewed on: 12th August 2022

Kind, understanding and professional

5
I've been with PayPlan for a year now and they've taken good care of me, I got put into debt because of my ex and they've helped me not get too panicked about it and are always quick to respond to my messages. Reviewed on: 12th August 2022

PayPlan make the difference

5
The service that PayPlan provided to me has made a huge difference to my and my families life. Living with debt is a nightmare that destroys lives and drops you into a dreadful spiral of anxiety and worry. Addressing it with the help of PayPlan makes the difference. Reviewed on: 12th August 2022

Life line

5
Always there to help for me it was a life line Reviewed on: 12th August 2022

Took the stress away

4
Payplan we’re pivotal in bringing all my creditors to an agreement, therefore allowing me to pay payplan one payment each month which they then payed each creditor a proportion, therefore taking all my stresses away Reviewed on: 12th August 2022

A supportive team when you're in a crisis

5
Exceptional staff at the end of the phone. Non judgemental and always supportive and understanding. Put me at ease and gave me confidence to move on with my life Reviewed on: 12th August 2022

PayPlan are very friendly and take into consideration all aspects

5
When starting with PayPlan they were very understanding of circumstances changing. They’re very friendly and take into consideration all aspects of your outgoings. They always take the time and try to advise and help where they can. Reviewed on: 12th August 2022

Light at the end of the tunnel

5
I was sky high in debt and struggling to find a way out. 3 hours later, PayPlan had started helping me to turn my life around. I now pay 1 fixed affordable rate every month and don't have to deal with my creditors as PayPlan do it on my behalf. They are a really fair, understanding and non judgemental team Reviewed on: 12th August 2022

Best DMP company ever

4
Great expérience with Payplan ,Great customer service Reviewed on: 12th August 2022

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