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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Easy process

5
They explained everything fully and made the process very easy. Now I can relax knowing that all my creditors are aware of my situation and potentially have my interest frozen in remaining debt. Reviewed on: 12th August 2022
J K's avatar
J K

Friendly and Great Help

5
They aren’t judgemental, they have great customer service and they’re always happy to help when you have queries, i was nervous about starting a debt management plan but they took them nerves away with their understanding and experience Reviewed on: 12th August 2022
Aston Instone's avatar
Aston Instone

A thoughtful and considerate company

5
Helped us manage our debts right from first contacting them. Kept us and our creditors informed at all times. We should be debt free by the end of February 2023. Reviewed on: 12th August 2022
Mick Graham's avatar
Mick Graham

Wonderfully supportive

5
My debt was weighing me down and smothering my life. PayPal took that stress from me and helped to make it manageable and realistic. Such wonderful people who really care. Thank you all at payplan you've made my life a happy one again. Reviewed on: 12th August 2022
Carol Pinfold's avatar
Carol Pinfold

Fantastic support, guidance and information

5
I have been supported by Payplan for over 10 years now and they have always been professional, caring and understanding. When ever i have need some further information they have been there for me. Super company totally orientated to the customer. Reviewed on: 12th August 2022
Tracey McGuinness's avatar
Tracey McGuinness

Very efficient and friendly

5
PayPlanPlus is great. I really cannot fault it. Everyone is so helpful. Good experience Reviewed on: 12th August 2022
Phyllis Norman's avatar
Phyllis Norman

Understanding

5
Very helpful with everything and understanding our situation Reviewed on: 12th August 2022
Ganesh Gurung's avatar
Ganesh Gurung

Payplan review

5
Been with Payplan on a long term basis, they have helped me manage my debts and taken all the stress away. I now look to clear a six figure debt in the next few years. Also the ability to adjust your payment if you hit a rough or good spot is also good. Baring paying for insurance on the plan it has not cost me a penny. Thank you Payplan Reviewed on: 12th August 2022
chimp's avatar
chimp

Very good customer service

5
Excellent service the staff were friendly and helpful Reviewed on: 12th August 2022
David cunliffe 's avatar
David cunliffe

They have given us the help that we needed.

5
They have helped us cope when our situation became desperate and we were not sure how to pay our creditors and live . They are always at the end of the phone when we have a problem. Reviewed on: 12th August 2022
Paul stubbs 's avatar
Paul stubbs

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