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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Excellent Service

5
PayPlan are a very experienced team. They are committed to help and support the client to choose the best plan for them and ensure a review is completed every year. I would say they are committed, loyal and caring company that ensures our goals of being debt free achieved. Reviewed on: 22nd July 2022

The support offered is invaluable

5
The personalised support offered has been invaluable for me. In a time when many of us are struggling financially, it has been reassuring to have someone from PayPlan readily available to me for excellent financial advice and support. Everyone I have talked to has been non-judgmental which makes me feel more human! Reviewed on: 22nd July 2022

Great service

5
Was referred to playplan by my bank NatWest to help my debt problems. They have been very helpful and professional from the start and continue to be. Reviewed on: 22nd July 2022

Very helpful

5
Great experience always helpful trying to help keep you on track with your payments and to keep on top of everything Reviewed on: 22nd July 2022

Helpful and supportive

5
Very informative and excellent communication, that makes my financial situation less stressful. Reviewed on: 22nd July 2022

Help when I needed it

5
I was desperate and in debit Payplan came to my rescue Reviewed on: 22nd July 2022

Helpful fast professional depth solution

5
Having lost my income overnight during covid going from earning what I earned in a day to that in a week and not eligible to any help from gov over a period of 18 months i watched my savings depleted to zero and credit use uncontrollably rise out of hand .being a proud family man who had always provided for family and worked hard since leaving school I finally had the heartbreaking decision of realising my position was unsustainable so approached payplan for help they gave me a light at the end of a very dark tunnel and after agreeing to take up a dept management plan I'm slowly able to get some breathing space and rebuild my life a year later though still a struggle thanks to payplans sincere non judgement professional advice that light at end of tunnel is getting bigger .for all those out there struggling my heart goes out to you but there are people and companies out there who can help when all seems lost .thank you payplan for your continued support and advice .one of very few companies who I imagine actually are making a positive difference to people's lives . Reviewed on: 22nd July 2022

How Payplan helped me pay my debts

5
The Payplan website was easy to find advice to help me manage my debts. When I telephoned Payplan, their assistants were very helpful, patient and understanding. Reviewed on: 22nd July 2022

Re-assuring and Helpful

5
After months of worrying about my debts I was told to talk to PayPlan. What a relief. They made the whole process of paying my debts easier. Everyone I spoke to was re-assuring and helpful so stop worrying and get in touch with PayPlan Reviewed on: 22nd July 2022

Pressure relief

5
Payplan helped to relieve the extremely heavy burden I was facing. Initial contact was friendly and supportive.instructions clear. I was in a plan very quickly. From that moment on able to sleep better and appreciate life again. I learned a lot through the process. It shows help is available! Very grateful for the service. Reviewed on: 22nd July 2022

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