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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Complete peace of mind.

5
Payplan has taken all the worry and sleepless nights over my debts away. They have been so helpful and reassuring in all my dealings with them. Would highly recommend them to anyone. Reviewed on: 22nd July 2022

Excellent communication friendly helpful efficient staff

5
Payplan sorted everything for me with ease very quickly making my life less stressful Reviewed on: 22nd July 2022

Friendly, helpful, supportive and non-judgemental

5
Being in debt that you can't control is a scary experience and there seems no way out. Payplan have taken that fear away and whilst its still challenging to live to a small budget, we know that it won't be long before we are debt free. Whilst on the Payplan budget, we are learning to be able to budget and live for when we are debt free. Any worries or queries, Payplan are always there to help, every step of the way Reviewed on: 22nd July 2022

The caring, considerate company

5
Pay plan as a whole are a very caring, considerate, very efficient and professional at all times. From the very second I spoke to them they made me feel relaxed and offered me a lifeline to my situation. Pay plan have never judged me with regards to my situation. Special mention for Ana Santos who has always been there for me with motivation, positivity and overall, understanding. Reviewed on: 22nd July 2022

Top Notch

5
Easy to deal with and very supportive Reviewed on: 22nd July 2022

Life changing

5
Payplan has been my debt management solution for around 15 years. The relief of getting my finances under control is unmeasurable and has made a real change to my families life. From day 1 Payplans review process was simple and informative. The support given with my creditors has been a great help. The yearly review is quick and simple. I have around 4 years left until my plan is complete so thanks to Payplan for the support in this time. Reviewed on: 22nd July 2022

Felt like saved my life

5
From first phone call felt like a lifeline and was. Thank God for them Reviewed on: 22nd July 2022

So helpful

5
I wouldn't have been able to get through my debts without Payplan, they are so helpful and easy to work with. Reviewed on: 22nd July 2022

Brilliant and my pressure lifted off

5
I am happy I choose Payplan for my debt consolidation, staffs are friendly and the website / app is easy to use and no need to getting to much worry letter lost in post or delay as I can upload my documents all through their app now. Reviewed on: 22nd July 2022

excellent service

5
a quality company with very good customer service Reviewed on: 22nd July 2022

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