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PayPlan: Debt solutions reviews

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4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22306)

Amazing company

5
They help me get my debt control without judgement Reviewed on: 16th May 2024
Jade M's avatar
Jade M

Very helpful and always make you feel less stressed

5
Very helpful and always make you feel less stressed Reviewed on: 16th May 2024
Nicola B's avatar
Nicola B

Excellent when handled by experienced advisors

5
We had a few teething problems with staff changing a lot but once you have a good one managing your plan & you stick to them the service is excellent. Reviewed on: 16th May 2024
Debi P's avatar
Debi P

Clear advice and friendly empathetic customer service

5
Clear advice and friendly empathetic customer service Reviewed on: 16th May 2024
R L's avatar
R L

I was very grateful for the invaluable help ay Plan...

5
I was very grateful for the invaluable help Pay Plan provided at difficult time. I highly rate the service I received especially when I was in a stressful period but Pay Plan's staff could not have been more understanding and reassuring in dealing with my creditors. Reviewed on: 16th May 2024
Michael S's avatar
Michael S

Outstanding

5
Amazing customer service and clear Reviewed on: 16th May 2024
JAhmed's avatar
JAhmed

Found this company very helpful when I really needed it

5
Found this company very helpful when I really needed it Reviewed on: 16th May 2024
Sarah young 's avatar
Sarah young

Sympathetic and helpful

5
When i phoned they were very sympathetic and wanted to understand and listen to my predicament. They didnt judge me. I was very anxious at the time didnt know which way to turn. They were very helpful and went through what would be best for me. Reviewed on: 16th May 2024
Katharine G's avatar
Katharine G

I can’t thank them enough.

5
I can’t thank them enough. My finances were seriously affected by having to suddenly care for my elderly mum after she had a stroke and then vascular dementia. As she lives abroad I had to temporarily move. I was terrified of how I would cope but they have made it manageable. From the sense of panic to feeling it wasn’t the end of the world after I’d spoken to them, I think they helped me mentally and not just financially. Reviewed on: 16th May 2024
Nessa C's avatar
Nessa C

They have helped me get through a difficult period

5
They have helped me get through a difficult period Reviewed on: 16th May 2024
Andrew clare's avatar
Andrew clare

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