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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Solve your debt problem easily

5
Friendly and very helpful service, easily set up and takes the pressure off you. Good advice to suit every individual Reviewed on: 22nd July 2022

Life changer

5
Helped me get back on track and start building my life again Reviewed on: 22nd July 2022

The best help possible

5
Payplan have been nothing but helpful, understanding & professional in the past few years and have helped my dire financial situation immensely. Reviewed on: 22nd July 2022

Financial stress relief

5
Payplan helped me take control of my debt and relieved me of my financial stress. Reviewed on: 22nd July 2022

Always helpful, and friendly

5
I never have problems updating or reviewing my plan, and the staff have helped immensely when needed. More than met my needs. Reviewed on: 22nd July 2022

Financial solutions

5
They just don't talk to you, rather they find solutions to your problems Reviewed on: 22nd July 2022

Peace of mind

5
They have given me the peace of mind knowing that they are there for me. I have an assigned customer liaison looking after my case. They are very professional and understanding. With their app I can check my progress and stay on track. Reviewed on: 22nd July 2022

Excellent customer service

5
Great experience and effective customer service .I am very happy and pleased with your customer service. Reviewed on: 22nd July 2022

A Second Chance

5
PayPlan have given me a second go at life, in my opinion. PayPlan know me, and know a huge part of my everyday is faced with anxiety. It's something I've had to deal with since I was young and still do to this day. A major part of my reaching out for help was always my mental flaw with anxiety, PayPlan made this obsolete when I called them. To have members of staff who know and sympathise with this and move the the process along at a pace that suites was vital. Allowing me to open up and treat me accordingly showed the training and standards the company follow and share. For a lot of people seeking an IVA or DMP it's a case of, "how cheap can I get the payments"?For me, it was different. It was a case of, "will I have the support and understanding I need to see this out and make a positive change in my life"? PayPlan answered that for me. They have given me a new lease on life and brought the smile back my personality what I once had. I can't thank them enough. Reviewed on: 22nd July 2022

Excellent service

5
Very friendly staff and excellent service, very helpful and understanding Reviewed on: 22nd July 2022

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