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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Excellent customer service

5
I was with oayplan with a DMP, and then it became an IVA. They have always been very approachable and helpful, and I feel they are very friendly. Reviewed on: 22nd July 2022

Affordable

5
Friendly. Helpful easy to set up Great app makes everything easygoing Reviewed on: 22nd July 2022

Very professional with a lot of empathy

5
I was undergoing a serious depression due to demand letters from my creditors. I couldn’t eat or sleep. After phoning Payplan they took my big burden by advising me they will walk this journey with me till am credit free. This is my 4th year and they v been supportive and patient during Covid and also they v severally phoned me whenever l v forgotten to do my yearly expenditure. This is very encouraging cos we could easily forget. They always keep in touch to find out if everything is okay. Help is at their fingertips and l wouldn’t hesitate to recommend them for this award. I bless the day l found as my world was falling apart. Reviewed on: 22nd July 2022

Vital help for anyone suffering financial pressure

5
I don’t know how I would have coped if it had not been for the help that Payplan gave me with managing my debts over the past 10 years. They have taken all the pressure away and been extremely professional and helpftat every stage so I can not thank them enough. Reviewed on: 22nd July 2022

Professional friendly polite compassion

5
I was on the verge of doing something stupid and with payplans help managed to work things out where my life is now just bearable thank you Reviewed on: 22nd July 2022

Honest legal stress free help

5
Make the call to Payplan, it’s the best move I ever made, you feel protected from the stress of owing money, these people can help you in ways you wouldn’t think possible Reviewed on: 22nd July 2022

The Amazing helper

5
Their supports are excellent, thank you for all your help Reviewed on: 22nd July 2022

Excellent

4
Great support, professional ,very helpful, was there when you need help and support , I think it’s wonderful organisation, I appreciate their support and efforts to make our life normal and continue in the most difficult time. Reviewed on: 22nd July 2022

A weight off of shoulders in 20 minutes

5
From start to finish everything was seamless. The worry was taken away from us so that we could get back on to an even keel Reviewed on: 22nd July 2022

Helped me turn around my finances and my life

5
I wouldn’t be almost debt free if it wasn’t for the help and support of payplan. It’s been a long road but I wouldn’t be in the position I am had it not been for getting help through payplan Reviewed on: 22nd July 2022

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