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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Helpful and supportive

5
Professional, helpful and supportive. Reviewed on: 21st July 2022
jackieshenteon@btinternet.com's avatar
[email protected]

exceptional help

5
I've been having help from payplan for numerous years now they have assisted me in arranging a payable payment to all my creditors.. Without them I don't know where I would be. Reviewed on: 21st July 2022
Paul Guerin's avatar
Paul Guerin

Excellent

5
I can honestly say the help and ease and information provided to me went above and beyond . A++++ Reviewed on: 21st July 2022
Viki Sweet's avatar
Viki Sweet

Unbelievable service so supportive and so flexible

5
Got into debt through my x wife taking credit cards out in my name but as in my name my debt and didn't report this at the time for financial fraud. Reviewed on: 21st July 2022
D's avatar
D

Understanding and respectful

5
Payplan staff made me feel understood and were patient with me when I took a little long to sign my paperwork. Good communication and excellent customer service Reviewed on: 21st July 2022
Akwa's avatar
Akwa

Fantastic Service

5
First steps in getting your life back on track and debt free. Just speak with them. Reviewed on: 21st July 2022
Ian Christopher Luff's avatar
Ian Christopher Luff

Quick and efficient

5
They are always quick to respond to any request or enquiry, and I have always found them helpful and understanding Reviewed on: 21st July 2022
David's avatar
David

A lifeline in difficult times

5
The staff at PayPlan are great. They are kind, helpful, sympathetic and non-judgemental. I can't praise them highly enough. Reviewed on: 21st July 2022
Lesley H's avatar
Lesley H

Fantastic service! Helpful and stress free

5
Fantastic company. Made a very stressful situation more manageable. Informative, regular unpressured contact, helpful, knowledgeable staff 5* Reviewed on: 21st July 2022
Michelle Lucas's avatar
Michelle Lucas

Stress-less mind

4
Was given payplans details by a friend. Payplan took a lot of stress and worry from me regarding finances. The team are always nice and supportive when contacting them. A lot is via email especially during and since covid-19. This is a option I prefer as my anxiety spikes on the phone but they know about it and I know if I don’t understand something then I’ll ask for explanations. Which the team at payplan are happy to do Some things weren’t clear which I have only just come to realise when I have spoke to a company I have finances with and this has put me in a difficult position. Feel maybe a initial in person meeting would be helpful to discuss and explain everything , it’s scary receiving legal documents when you’re not quite offay with legal terminology, maybe annual statements to see how repayments are working would be good too. Reviewed on: 21st July 2022
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Moneyworrier

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