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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Always there for you!

5
Payplan are always there for you. Online and on the phone. They genuinely care, they listen but more importantly they help! They are the number one support service. Regularly checking in to make sure things are ok and seeing if they can help further, Payplan are great! Reviewed on: 21st July 2022

Life changing

5
Not only would I recommend PayPlan to my friends and family, I recommend PayPlan to everyone I speak to. My life has completely made a U turn and changed for the better having been in such a stressful downward spiral financially and mentally for so long. PayPlan is the reason I’m still here today. So grateful for this amazing support Reviewed on: 21st July 2022

Always available

5
Very good with their advice and very supportive when I needed it Reviewed on: 21st July 2022

The hardest part is making the initial phone call. DO IT

5
Like my title says, the hardest part is making the initial call. When you’ve done that Payplan are fantastic to deal with. Reviewed on: 21st July 2022

Excellent service providers

5
Payplan dealt with our case so fast and made sure we became stress free within a few weeks. We are ever so thankful to them. Reviewed on: 21st July 2022

Payplan are the answer you are looking for!

5
Very quick and easy to set up from start to finish. Front line staff made the whole process seamless and painless. No issues with contacting company regarding changes or updates. So easy to make payments online with my own payday too. Also being able to pay using the mobile app is so easy and convenient. Would highly recommend to anyone struggling to juggle things financially to get in touch and help ease some of the everyday pressures of life. Thank you for everything Reviewed on: 21st July 2022

How helpful and quick response

5
How helpful nothing is to much and quick response. Reviewed on: 21st July 2022

The support from Payplan is life changing

5
The customer service from Payplan was incredibly kind, supportive and helpful. I wouldn’t hesitate to recommend them to anyone who is struggling with their finances. Reviewed on: 21st July 2022

Helpful

5
Always helpful and relieves stress that can happen with money problem a good around service Reviewed on: 21st July 2022

When you're the one that really matters.

5
I'm nearly at the end of my journey with Payplan, but I can honestly say that despite the enormity of the problem I once was in, it was the fact that someone asked me how I was and then offered help. My yearly experience with the team has been reassuringly stress-free and incredibly efficient. I can't thank Payplan enough. Reviewed on: 21st July 2022

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