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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

Review PayPlan: Debt solutions now

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PayPlan Debt solutions reviews (22303)

Help when I needed it most

5
Payplan were there when I was at my lowest ebb I'd just lost my business a sole trader and left with many debts to my creditors over £17k without their support and help I don't know where I would be today. Yes I'm still paying off my debt now standing @ £6k and Payplan are still there go support and advice. I would recommend this company 1000% to anybody in debt c and knowing not which way to go. Thank you Payplan Reviewed on: 21st July 2022
Leslie Waite 's avatar
Leslie Waite

Life changing

5
Payplan gave me my life back, once I finally made the call and contacted them they were amazing and couldn’t help me enough, there is no judgment just help, support and understanding Reviewed on: 21st July 2022
Lisa's avatar
Lisa

Outstanding support and communication in difficult times.

5
I was really lost and getting conflicting advice, until I spoke to Payplan. From the first conversation I felt more at ease and felt the other person was there to help and not to judge. They have made what is a difficult time for me, a bit more bearable. The most unbelievable thing is they are doing this to help and not make money from me. Reviewed on: 21st July 2022
James Anson's avatar
James Anson

Friendly and helpful staff

5
I’ve been with PayPlan for a few years and I’m about to make my final payment, they’ve always been helpful and responsive. I would highly recommend this company for your debt solutions. Thank you for all the support I’ve received. Reviewed on: 21st July 2022
Jenny's avatar
Jenny

Top quality

5
Fast , manageable, friendly, understanding and more importantly…. There anytime you need them Reviewed on: 21st July 2022
Elizabeth Hunting 's avatar
Elizabeth Hunting

Fantastic

5
Take the worry away and the debtors Reviewed on: 21st July 2022
Steven Edwards's avatar
Steven Edwards

Helpful and life changing

5
Allowing PayPlan to take control of my debt was the best decision I have ever taken Reviewed on: 21st July 2022
Luisa Sousa's avatar
Luisa Sousa

Payplan life safer

5
After a divorce and ex moving to America and leaving me with all the debts, I was devasted, shocked and very scared, I was steered towards Payplan, this was back in 2013 and within a few phone calls all the debts were interest frozen, all them put together in one Payplan account where all I did was make one monthly payment, they saved me mentally and financially, 9 years on I am 2 months away from clearing all the debt, is I didn’t find Payplan it would have been another 10-15 years clear the debt because there would have been not catching up on the interest. When needed I was able to in one phonecall freeze my account for 6 months with Payplan doing all the hard work of tuning around and explaining why I couldn’t afford the payments, as soon as I was able to carry on again one quick phonecall and payments restarted, when an unexpected bill came in like a new washing machine I was able to make a smaller kind gesture payment and then carry back on the next month, but to top all of the above, I was never charged for this service, no monthly fees, no hidden charges, and for a small fee of £5 a month I was able to purchase a small insurance plan just incase something happened and the debt didn’t pass onto anyone else, All this was the best of the best, I couldn’t have asked for anymore, I highly recommended Payplan and have passed there details onto others who have also received this amazing companies help which in turn has helped my friends and family too. Reviewed on: 21st July 2022
sillyfatmoocow's avatar
sillyfatmoocow

Absolutely brilliant company

5
I was originally with a different debt management company who charged fee. Thanks to cookies I saw a payPlan ad and looked into using them. The change over was nothing short of brilliant. The staff were very helpful and actually cared about the situation I was in. I wish I found them earlier, I'd be debt free now, but only 18 months to go. I cant thank them enough and would certainly recommend them. Reviewed on: 21st July 2022
Keith Capstick 's avatar
Keith Capstick

Changed my life and obliterated all my worries!

5
From the moment I spoke with an advisor from Payplan I felt at ease. After that first phone call I felt relieved. I am now halfway through my plan and it was the best thing that I ever did. I have also learnt how to manage my money better as cannot get credit since my plan started. However now, I wouldnt want credit or to be in debt ever again. Life changing for the better and would definitely recommend. Reviewed on: 21st July 2022
Adele Cutler's avatar
Adele Cutler

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