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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Even with problems they are there!

5
Probably the best DMP provider out there, very understanding to your needs and flexible Reviewed on: 21st July 2022
Simon James's avatar
Simon James

Turned my life around

5
PayPlan really have turned my life around. From hiding from bailiffs, ignoring red envelopes, feeling miserable and not able to even have a phone on contract, I'm now just 12 months away from being debt free, improved my credit rating and in a much better place financially and mentally. They are great, easy to deal with no pressure and they do all the hard work. I will be eternally grateful, Thank you Reviewed on: 21st July 2022
Stephan 's avatar
Stephan

Understanding & helpful service

5
I have been in a debt management plan with Payplan for about 4 years now - staff are always helpful & very understanding & never judgemental. They have helped me to come up with an affordable & manageable way to clear my debts & have supported me every step of the process with no hidden charges. Reviewed on: 21st July 2022
Julie Froggatt 's avatar
Julie Froggatt

Payplan

5
From start to finish Payplan have been exceptional in handling my creditors Reviewed on: 21st July 2022
Barry 's avatar
Barry

Ok

5
The best, professionals,helpful Reviewed on: 21st July 2022
bvcatalin@gmail.com's avatar
[email protected]

Amazing Customer Service

5
Highly recommend PayPlan. Their customer service is second to none. My case worker (not sure that’s the correct term) is extremely compassionate and understanding. No matter the situation you are in they are always there to offer you the best advise and support you through your financial troubles. Initially taking the step to contact PayPlan was hard and shameful. But I so relieved I did. Anyone who is reading this - if you’re in financial difficulty, whatever your situation, please don’t question what you’ll be presented with when you call. Everyone is so kind and caring. As someone who suffers badly with mental health issues, I was riddled with anxiety for months trying to pluck up the courage. I’m so glad that I finally did. I found a company who always strives to help! Thank you PayPlan, you’re amazing Reviewed on: 21st July 2022
SJC211's avatar
SJC211

Very good just what you need

5
Set up was simple, review easy and nothing to complain about. Answered queries quickly and all explained well. So far great. Reviewed on: 21st July 2022
Tamar Cameron's avatar
Tamar Cameron

Amazing

5
Payplan are amazing. They helped me so much in a situation I never thought I’d get out of. A completely non-judgemental and helpful team. Reviewed on: 21st July 2022
CourtneyK's avatar
CourtneyK

Great help and sort everything

5
Hi this company came to my rescue some time ago and they arrange everything from start to finish Reviewed on: 21st July 2022
elaine bond's avatar
elaine bond

Great company

5
They have been working on my debit for many years I suffer very severe depression and life threatening disease they have taken away all the pressure Reviewed on: 21st July 2022
keithweller's avatar
keithweller

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