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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Fast easy efficient

5
Hassle free, simple and friendly. Reviewed on: 21st July 2022

Amazing service, saved my life

5
Was literally at my whits end with debt and couldn't find a way out. The advisers I spoke to were so helpful and understanding. I got a plan that was affordable and manageable. That's me nearly at the end and I never ever thought there would be a way put. Wish I had contacted them sooner. Reviewed on: 21st July 2022

Go all out to help.

4
Every time I have called, they have been extremely kind and understanding and have done everything they can to help and reassure me. They have supported me at every stage. Reviewed on: 21st July 2022

Best debt solution company

5
An amazing company that took all our worries away, always there for help & advice. Made life worth living, took total control & the help we've received we can never thank them enough for. 100% highly recommended. Reviewed on: 21st July 2022

Peace of mind

4
I was beyond distress, pay plan gave me peace of mind and my life back by giving advice and always available if you need it. The way they helped and supported me saved my marriage spiraling out of control they are an amazing company for any one who is knee deep in debt these are the people they should call because they will never regret it. Reviewed on: 21st July 2022

Service has improved vastly

5
Initially dealing with PayPal. I felt the staff I spoke with had no understanding of mental health, PTSD, depression and anxiety. Nor did they really take into account the persons circumstances. I found staff judged me, But over the years, things have changed all in a positive direction. Reviewed on: 21st July 2022

Easy to talk to

4
Nice people always there to help, only downside is the app Reviewed on: 21st July 2022

Fantastic service provider

5
I was put in touch with payplan by one of my creditors when I was in a temporary life changing situation and was unable to see my way clear, from the first contact the helpfulness was amazing and still now nearly 3 years in the amount of help and support is great and just a phone call or email away Reviewed on: 21st July 2022

Great people. put you at ease during unsettling times.

5
Everyone I've spoken to has been so very helpful. not an easy situation to be in and made so much better by these guys. great work. thank you Reviewed on: 21st July 2022

Friendly efficient service!

5
All staff who I have spoken to during sorting my IVA have all been so friendly & helpful, its quite a daunting thing but they all support you to make you feel at ease during the process, highly recommend! Reviewed on: 21st July 2022

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