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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Great help

5
They're always ready to help and listen. Reviewed on: 21st July 2022
Adeola Akingbade 's avatar
Adeola Akingbade

A weight of my shoulders

5
I don’t know where I would be if I hadn’t contacted these people it’s a weight off my mind and I am very grateful for the help I’ve been given thanks so much Reviewed on: 21st July 2022
Lesley summers's avatar
Lesley summers

Gave me my life back!

5
It’s very easy to find yourself in a mess financially, for me it was a number of issues that contributed to my financial troubles! I am proud and have always paid my way! But When I realised I couldn’t manage my finances anymore, my mental health was effected massively! I genuinely fealt as though I was letting myself and my family down, but I knew I needed to get a grip! PayPlan are not miracle workers they can’t make the debt disappear! But what they can do is help you manage your finanances and payments in an affordable way until it’s put right! And they are at the end of the phone if you need help. Your credit score is affected whilst you do this! But you know what I don’t want any credit, so that’s fine with me! Reviewed on: 21st July 2022
Paul Bedworth's avatar
Paul Bedworth

Great customer service & proactive

5
They have helped us get on top of our debt, keeping us informed about everything. They are always there if you need to ask any questions. The app is really useful and everything can be done through this. Thank you for putting our minds at ease after a difficult number of years when my husband was made redundant. Reviewed on: 21st July 2022
Tina Hind's avatar
Tina Hind

PROFESSIONAL HONEST AND UNDERSTANDING

5
I ve been with payplan for twelve years. They are always understanding and professional and never patrionising. All their call handlers are sensitive to my needs and are extremely helpful. Reviewed on: 21st July 2022
Debbie Spencer 's avatar
Debbie Spencer

Perfect solution

5
Helped me out from the start and was easy to do Reviewed on: 21st July 2022
Tony Iles's avatar
Tony Iles

My savoir...

5
Payplan have rescued me from financial meltdown and ultimately saved my life. I am now on a payment plan with my debtors where I'll be paying back everything I owe. Payplan calmed me down, organised all paperwork, debt repayment plan and are always there if and when I need them. Their professional skills are second to none. What other company can you say actually saved their life? I'll always be grateful. Reviewed on: 21st July 2022
George-David Tomlinson 's avatar
George-David Tomlinson

A Life Saving Company

5
I have nothing but good things to say about Payplan. They were courteous, patient, understanding and gave great advice. I was at my wits end and Payplan went through the process, sorted everything out for me and most importantly, put my mind at ease. Reviewed on: 21st July 2022
Rod Marshall's avatar
Rod Marshall

Fabulous

5
The company allow people in debt to feel at ease. Brilliant customer service cannot fault PayPlan! Reviewed on: 21st July 2022
Karen Hewitt's avatar
Karen Hewitt

Helped me change my life

5
PayPlan helped me to organise my spiralling out of control debts and helped me organise my repayments in a way that was mangeable for me. PayPlan's help changed my life from being worried about unmanageable debt to being in total control, with this stability I have put my life back together. Thanks PayPlan. Reviewed on: 21st July 2022
Maj H's avatar
Maj H

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